
JessicaRomano
Electronics Sales Associate
Matching customers to the right tech, not the priciest
Electronics sales associate with six years on the floor of a big-box electronics retailer in Chicago, selling everything from laptops and TVs to smart home and audio. Matches customers to the right product for their needs and budget, which is why she leads her department on both sales and customer-satisfaction scores. Strong on attach sales — warranties, accessories and setup services — without the hard sell that puts people off. Knows the specs across categories, handles trade-ins and financing, and keeps the floor and displays sharp. Friendly, genuinely helpful and consistently a top performer. Looking for a sales-associate or floor-lead role with a retailer that rewards real service and strong numbers.
MetroTech Electronics - Chicago, IL
Electronics Sales Associate April 2018 to Present 8 years & 3 months
Lead the department on both sales volume and customer-satisfaction scores month after month.
Drive strong attach sales on warranties, accessories and setup services without resorting to the hard sell.
Handle trade-ins, financing applications and price-match requests accurately at the point of sale.
Keep product knowledge current across fast-moving categories, including new launches and promotions.
Maintain sharp displays and demo units, and train new associates on selling and product basics.
Lakeside Appliances - Chicago, IL
Retail Sales Associate August 2016 to March 2018 1 year & 8 months
Consistently met sales and add-on targets during busy trading periods.
Handled customer queries, returns and basic product troubleshooting.
Earned a sales certification and the move to a big-box electronics floor.
City Colleges of Chicago
Associate Degree in Business (August 2014 to May 2016)
Retail Training Institute
Retail Sales & Product Knowledge Certification (January 2017 to April 2017)
Top of the department
Strong attach without the hard sell
- Consultative Selling
- Electronics Product Knowledge
- Attach & Accessory Sales
- Warranty & Service Sales
- Customer Satisfaction
- Trade-Ins & Financing
- Upselling
- POS & Transactions
- Merchandising
- Customer Service
Retail Sales & Product Knowledge
Retail Training Institute (April 2017 to Present)