
Personal styling and service that sells
Boutique sales associate with four years selling fashion and styling customers at high-end boutiques in London. Looks after customers from welcome to wardrobe — understanding what they want, styling looks, building rapport, and turning visitors into loyal, returning clients. Consistently exceeded sales targets and built a personal client book of regulars. Sells and styles across the range, handles the till and stock, builds a clienteling book, manages visual merchandising, and delivers a polished, personal experience. Strong on both the sales instinct and the warm, attentive service luxury retail demands. Stylish, personable and genuinely good with customers. Looking for a sales-associate, stylist or boutique role with a brand that values real service and personal selling.
Boutique Sales Associate April 2019 to Present 7 years & 7 months
Consistently exceeded monthly sales targets and built a personal client book of regulars who book in and return for me.
Understand what each customer is really looking for and put together looks that genuinely suit their style and budget.
Handle the till, stock replenishment and fitting-room service while keeping the shop floor immaculate and on-brand all day.
Manage visual merchandising and refresh displays regularly so the boutique always looks fresh, current and inviting.
Build genuine rapport with customers so a single visit turns into a lasting, loyal styling relationship.
Retail Sales Assistant August 2018 to March 2019 8 months
Learned personal styling, consultative selling and visual merchandising on the job in a busy, fast-moving retail environment.
Supported stock management, deliveries and displays while giving every customer a friendly, attentive shopping experience.
Gained the personal styling certification and progressed into a boutique sales-associate role with my own client book.
Diploma in Fashion Retail (September 2016 to June 2018)
Personal Styling & Clienteling Certification (January 2019 to May 2019)
Retail Training Provider (January 2021 to March 2021)
Retail Training Provider (May 2019 to Present)
- Personal Selling
- Styling
- Clienteling
- Customer Service
- Visual Merchandising
- Sales Targets
- Till & Stock
- Product Knowledge
- Upselling
- Rapport Building