Dora McDowell Casino Dealer
445598721342
doradowell@ukmail.com
871 222 1156
www.example.com
Dealing cards at tables requires the best form of customer service and I have served this to hundreds of people. Good nature, conversationalist and extremely helpful. I have been working in casinos for several years and it has been a pleasant experience despite the long shifts and stressful hours. Being associated with customer service only ensures a good feeling about my job. It promotes good traits and that is one of the reasons I wish to pursue this career. I wish to serve people and be a part of their good times.
Work Experience
Chips and Dial Casino
Casino Dealer (Feb 2014 to Present) 10 Years & 10 Months
• Responsible for dealing cards and explaining game rules. • I am also responsible for maintaining a light atmosphere and engaging guests in conversation and entertainment so that the game does not prolong. • I am also responsible for keeping a check on all players and serving them in the best possible way.
The Danish Gold Casino
Casino Dealer (Apr 2009 to Jan 2014) 4 Years & 9 Months
• Served as casino dealer at a small casino but learned a lot of new skills. It was necessary to mediate and explain to each player that the game is to be played lightly. • Explaining game rules was also my responsibility. • I took care of several tables and also kept a check that none of the players are violating the casino rules.
Trunk Casino
Casino Dealer (Jan 1999 to Mar 2006) 7 Years & 2 Months
• Responsible for looking after the table attendees. Dealing cards and engaging guests in entertaining conversation. • I am also responsible in dealing with irate customers and maintaining a calm situation. • My responsibilities include helping players with friendly hints and keeping a light atmosphere.
Education
Hill Top School
GCE Ordinary Level(1995 - 1997)
Grades B+.
Achievements
Casino Dealer for personal parties
I have been requested numerous times to deal cards at personal parties.
Best Customer Service Award
Awarded for best customer service and game dealing.
Technical Skills
- Customer Relations
- Communication
- Involvement with Guests
- Serving Cards
- Entertainment
- Hosting
- mediation
- Stress Management
- Fair Dealing
- Balanced Gaming
- Handling Irate Guests
Personal Skills
Devoted
Candid
Confident
Enthusiastic
Focused
LANGUAGES
English (UK)
Native or Bilingual Proficiency
French
Professional Working Proficiency
Spanish
Elementary Proficiency
PERSONAL
Nationality
United Kingdom
Date of Birth
1980/10/14
Marital Status
Single
Driving License
Yes
Skype
doradowell
Trainings
- Training for three months to learn gaming rules
- Was trained to deal with irate guests and stop those who are not following the rules of the casino.
- I was also part of the training to deal cards in innovative styles.