• Project scoping, planning and implementation as per the customer requirements.
• Supporting and Implementing Enterprise Solution based on HP ProLiant Servers.
• Implementation of enterprise solutions including virtualization.
• Implementation of data protection, disaster recovery as well as Data Centre solutions
• Planning, Scoping and upgrading of IT infrastructure as per clients requirements.
• General LAN SAN and WAN support as well as hardware installation and configuration.
• Maintain the existing ICT equipment to an agreed standard, by performing upgrades.
• Provide technical support to requests from the staff team in relation to PC hardware,
• Compile support center technical documentation, guidelines and procedures .
• Ensured that Local Area Network is efficient.
• Conducted system maintenance and server updates.
• Efficiently administered user support to 200 users by remote assistance.
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