Vivian Campbell
Desktop Support Engineer
I have an experience of ten years through which I have provided operation system solutions that have helped offices speed up their work and maximize their time. I have upgraded systems and created new programs to help companies dealing with finances, HR and Employee reports. I wish to work for a big organization where I can further learn about computers and set higher standards of performance.
Personal
Nationality
United KingdomHome Address
45, Serene Drive, Edinburgh,United KingdomDriving License
YesDate of Birth
1978/10/10Relocation
YesAchievements
Courses
Personal Skills
HTML
JavaScript
Windows
HTTP, SNMP
Software Updates
Programming
Ghost Imaging
Technical Skills
- Maintenance
- HR Programming
- Strategy Development
- Accuracy
- Planning
- Team Work
- Customer Relations
- Efficiency
- Business Plans
- Marketing Principles
Languages
French
Elementary ProficiencyEnglish (UK)
Native or Bilingual ProficiencyWork Experience
Jacobson Technical Support System
Desktop Support Engineer June 2014 to Present
I look after the sales and repair of desktops. In case there is any check-up required, I visit homes and offices to repair/rectify the systems. I also look after the returns in case of damage.
I am responsible for the hardware and software of desktops. I install required software and suggest peripheral equipment, if needed as per customer's requirements.
I am responsible for the hardware and software of desktops. I install required software and suggest peripheral equipment, if needed as per customer's requirements.
Demlar Consultancy Inc.
Desktop Support Engineer April 2012 to May 2014
Responsible for installing, upgrading and maintenance of desktop of employees. I was also looking after all the technical equipment such as printers.
In case of any problems, I had to rectify/troubleshoot in the least amount of time to ensure that office work was not hindered. I led a team of three people to help with desktops in the office, and motivating that team was my duty. I was acknowledged for introducing specialized programs to help employees deal with workload in a more organized manner.
In case of any problems, I had to rectify/troubleshoot in the least amount of time to ensure that office work was not hindered. I led a team of three people to help with desktops in the office, and motivating that team was my duty. I was acknowledged for introducing specialized programs to help employees deal with workload in a more organized manner.
Ericsson Systems Ltd.
Desktop Support Engineer April 2002 to January 2012
Served the company for ten years with computer support team. I was responsible for looking after the computer systems in the office space. All networking, desktops and printer functions were overseen by me. I was vigilant in doing regular checks and helping employeed with computer issues. It was my duty to ensure that all work is done at a faster pace.
I was in charge of installing, updating and maintaining all computer hardware and software.
I was in charge of installing, updating and maintaining all computer hardware and software.
Education
Homeland University
Masters — BS Computer Science (August 1997 to March 2001)
Orville School for Girls
Bacholers — GCE Advanced Level (September 1995 to May 1997)
Activities
& Interests
Photography
Galleries
Travelling
Historic places
Web Surfing
Reading
