Responsible for running correctional programs and restoration of data is my responsibility.
I supervise the IT team that customizes every employee's desktop according to their individual needs.
Reporting malfunctioning software and repair of hardware to the finance department for approval is also my duty.
JohnHerald
Desktop Engineer
Providing technical support to customer service centers, offices and online stores; I have delivered efficient results with hard work and detailed observation. I wish to work for big organizations and provide best possible technical solutions to improve business quality and communication. I have experience as well as skill, which makes me a solution expert while saving time for even the bigger tasks.
Professional Experience
Sun Systems Ltd.
Desktop Engineer June 2014 to Present 12 years & 1 month
Donna Angels Computer Tech.
Desktop Engineer February 2011 to May 2014 3 years & 4 months
Responsible for maintaining and creating office computer efficiency. I was also looking over the use of different softwares that slow down the network. Removing or improving the softwares affecting the system was my duty.
Troubleshooting Windows operating Systems was my duty.
Troubleshooting Windows operating Systems was my duty.
GB Systems Ltd.
Desktop Engineer April 2002 to January 2011 8 years & 10 months
Responsible for setting up the desktop systems according to the end user's requirement.
Maintaining and looking over all systems installed on the desktops of each employee was my duty.
Setting network filters and creating communication software for inter-office use was my responsibiltiy.
Maintaining and looking over all systems installed on the desktops of each employee was my duty.
Setting network filters and creating communication software for inter-office use was my responsibiltiy.
Education
Lawrence Computing College
BS (Computers) (September 1997 to May 2001)
Church School for Boys
GCE Advanced Level (February 1995 to January 1997)
Personal Skills
Devoted
Goal Oriented
Insightful
Technical Skills
- Repairs and Fixing
- Accessible
- Maintenance
- LAN Networks
- Networking
- Supervision of Team
- Windows
- Desktop Assistance
- Customer Relations
- Communication Skills
- Database
- Leadership
Personal
Freelance Available
YesDriving License
YesMarital Status
MarriedHome Address
592, Sullivan Heights, Manchester, United KingdomRelocation
YesDate of Birth
1978/09/04Gender
MaleNationality
United KingdomLanguages
English (UK)
Native or Bilingual ProficiencyGerman
Elementary ProficiencyActivities & Interests
Web Surfing
Travelling
Cricket
Movies
Reading
Online Shop
