Grey Doe IT Operation Manager
447712309741
grey@gmail.com
871 222 1896
To be a successful leader in operations management where I can utilize my potential and capabilities to achieve the organizational objectives and seize the opportunities for professional development.
Work Experience
Social Champ
Operation Manager (Jun 2013 to Present) 11 Years & 6 Months
• Administered efficient working of IT Operations team and achieved all objectives. • Monitored all change management functions and ensured compliance to business requirements. • Monitored all staff recruitment process and appraisals.
Sudofy
Assistant Operation Manager (Feb 2011 to May 2013) 2 Years & 3 Months
• Analyzed design feasibility of all IT infrastructure process and operations. • Participated in change management meetings and provided consultations. • Ensured compliance to all company change control processes.
Affinitee Inc
IT Operations (Apr 2009 to Jan 2011) 1 Year & 9 Months
• Managed and implemented all service improvement programs on processes • Evaluated all plans and performed tests on disaster recovery process
Education
London School of Science
MBA (Marketing)(2007 - 2009)
IITT
BS(Computer Science)(2003 - 2007)
CATS College
GCE Advanced Level(2001 - 2003)
Competencies
Key Skills
Substantial experience in performing audit on IT processes and assisted in disaster recovery Exceptional knowledge of all Microsoft Infrastructure Servers Remarkable knowledge of service monitoring techniques
Professional Skills
Supervised the maintenance of organizational database/archive and administration files. Administered employee payroll, benefits and insurance.
Technical Skills
- Six Sigma & Lean Methodologies
- Turnaround & Change Management
- ISO 9001 & ANSI Standards
- Design for Manufacturability (DFM
- Team Supervision & Training
- Supply Chain Management
- Labor Relations & Union Negotiati
- P&L Management & Cost Controls
- Safety & Regulatory Compliance
- JIT Scheduling & Logistics
- Data Analysis
Personal Skills
Devoted
Goal Oriented
Innovative
Punctual
Self-Starter
Hard Worker
LANGUAGES
English (UK)
Native or Bilingual Proficiency
French
Professional Working Proficiency
Spanish
Elementary Proficiency
PERSONAL
Nationality
United Kingdom
Date of Birth
1980/11/10
Marital Status
Married
Driving License
Yes
Skype
grey@skype.com
Strengths
- Hardworker
- Dedicated
- Positive Thinker