Computer Operator Resume Sample

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Martin Sealey

Computer Operator

Batch jobs run, systems up, nothing missed overnight

Email
[email protected]
Phone
+44 161 555 0466
Linkedin
linkedin.com/in/martin-sealey-itops

Computer operator with eight years running data-centre operations for a Manchester financial-services firm, keeping batch processing and core systems healthy around the clock. Monitors jobs and infrastructure, runs the overnight batch schedule, responds to alerts, and escalates incidents before they hit users. Cut overnight batch failures noticeably by improving the run-book and proactively spotting jobs heading for trouble. Handles backups, restores, print operations and first-line support across shift work. Calm on a 3am incident and meticulous about the operations log and handover. Reliable, process-driven and trusted to keep things running while everyone else is asleep. Looking for a computer-operator or IT-operations role with an employer that values dependable, around-the-clock operations.

Personal

Location

Manchester, UK

Nationality

British

Gender

Male

Availability

Shift work

Date of Birth

1992-07-04
Highlights

Fewer overnight failures

Reduced overnight batch failures by rebuilding the run-book and catching at-risk jobs before they failed. Cleaner overnight runs meant systems and reports were ready when staff arrived in the morning.

Seamless handovers

Kept meticulous operations logs and handovers so incidents never fell through the cracks between shifts. Reliable handover is what makes 24/7 operations actually work.
Personal Skills

Reliability

Composure

Attention to Detail

Process Discipline

Communication

Technical Skills
  • Batch Job Scheduling
  • Systems Monitoring
  • Incident Response
  • Backups & Restores
  • Run-Book Management
  • ITIL Processes
  • Shift Handover & Logging
  • First-Line Support
  • Linux / Windows Basics
  • Print Operations
Languages

English (UK)

Native or Bilingual Proficiency

Polish

Limited Working Proficiency
Work Experience

Northern Financial Services — Data Centre

Computer Operator April 2017 to Present

Run and monitor the overnight batch schedule and core systems for a financial-services data centre on rotating shifts.
Cut overnight batch failures noticeably by improving the run-book and spotting jobs heading for trouble early.
Respond to system and job alerts, resolving routine issues and escalating incidents before they reach users.
Manage scheduled backups, restores and print operations, verifying success and logging every run.
Maintain a detailed operations log and clean shift handover so the next operator picks up seamlessly.
Provide first-line support to out-of-hours staff and coordinate with on-call engineers during incidents.

City Data Systems

Junior IT Operator August 2014 to March 2017

Monitored systems and overnight batch jobs and actioned routine operational tasks.
Ran scheduled backups and print jobs and logged all operational events.
Learned incident escalation and clean shift handover under the senior operators.
Responded to first-line alerts and kept the overnight schedule on track.
Earned ITIL certification and the move to a financial-services data centre.

Manchester Tech Services

IT Support Assistant June 2012 to July 2014

Provided first-line IT support and monitored systems for a small business.
Logged and escalated incidents and helped run backups and routine jobs.
Learned data-centre basics, ticketing and the discipline of structured shift work.
Built the operations grounding that led into a junior operator role.
Education

Manchester College

High School — BTEC Level 3 in IT / Computing (September 2012 to June 2014)

Vocational IT qualification covering systems, networking and computing fundamentals, with a work placement. The placement led into a junior operations role. Built the technical foundation for data-centre operations.

AXELOS / PeopleCert

High School — ITIL Foundation Certification (January 2017 to April 2017)

ITIL Foundation certification covering incident, problem and change management. It gave structure to how incidents are logged, escalated and handed over. Applied daily to operations and shift handovers.
Certifications

ITIL Foundation

AXELOS / PeopleCert (April 2017 to Present)

Certification in IT service management covering incident, problem and change processes. It gives structure to how operational incidents are logged, escalated and handed over. Applied daily on shift.

Data Centre Operations & Scheduling

AXELOS / PeopleCert (April 2019 to Present)

Training in data-centre operations, batch scheduling and backup management. It supports the run-book improvements and reliable overnight processing delivered on shift each night.
Key Improvements

Run-Book Rebuild

Computer Operator (January 2019 to September 2019)

Documented and re-engineered the overnight job schedule and recovery procedures into a single clear run-book, giving every operator a dependable reference for the night shift.

Backup & Recovery Automation

Computer Operator (February 2020 to August 2020)

Scripted and scheduled the backup and restore routines and ran regular recovery drills, turning backups from a box-ticking task into something the team could genuinely rely on.

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