Have been working in the office for more than five years and have been responsible for training, recruiting and supervising the IT team. I have been repairing hardware and have updated many software programs while developing new applications according to the demand of the clients' businesses.
I am currently responsible for training but in the past, I have looked after every single computer used in the office and have maintained all hardware and software so that office work remains fast-paced.
I was responsible for working on the office computers. I configured employees' laptops and also set up projectors and other equipment used for communication and conferencing.
I set up video teleconference and was available through out the conferences so that if there is any need of fixing, I can help immediately.
Responsible for attending all electronic complains of customers. I was more involved in the computer department and sometimes also worked on mobile phone complains.
I was responsible for repairing all computers and accessories such as printers and scanners. We booked electronics and repaired them in the workshop but sometimes I was also asked to visit the site and fix the computer hardware or software.
Won Efficiency Award for good work and providing excellent service to employees.
Completed software updates after office hours and within few days for which I recieved an increment in salary.
- Interpersonal Relations
- Communication
- Software Update
- Hardware Repair
- Maintenance
- Networking
- Business Knowledge
- Latest Technology Updates
- Upgrading Systems
- Trouleshooting
- Accessories Checks
- Strategic Modeling