Network Technician Resume Sample

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Network technician with six years installing, configuring and supporting LAN, WAN and wireless networks for businesses across Bristol. Sets up switches, routers, firewalls and access points, troubleshoots connectivity and performance issues, and keeps networks running reliably for hundreds of users. Led a wireless network upgrade that eliminated dead spots and complaints across a multi-floor office. Monitors network health, patches and maintains hardware, manages cabling and IP addressing, and resolves escalated tickets from the help desk. Methodical, calm under pressure when something is down, and clear with users who aren't technical. CCNA-certified and working toward more advanced networking. Looking for a network-technician or junior network-engineer role with an organisation that depends on a solid network.

Work Experience

Bristol IT Networks - Bristol, UK

Network Technician April 2018 to Present 8 years & 3 months

Install, configure and support the LAN, WAN and the wireless networks for many business clients.
Led a wireless network upgrade that eliminated the dead spots and complaints across a multi-floor office.
Set up and maintain the switches, routers, firewalls and access points for hundreds of users.
Troubleshoot all the connectivity and the performance issues, resolving even the escalated help-desk tickets quickly.
Monitor the network health, patch the hardware, and manage all the cabling and the IP addressing.
Document the whole network and explain the issues clearly to all the non-technical users.