Information System Analyst Resume Sample

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Kevin Tan
Information Systems Analyst
Bridging the business and the systems that run it
Phone
+65 6555 1112
Linkedin
linkedin.com/in/kevin-tan-sa

Information systems analyst with eight years connecting business needs to IT systems at companies in Singapore. Sits between the business and the technology, working out what people actually need, translating it into system requirements, and making sure the solutions delivered genuinely fit how the organisation works. Led the analysis behind an ERP rollout and redesigned a core process that cut manual work across a department. Gathers and analyses requirements, maps and improves processes, specifies and tests systems, supports rollouts and integrations, and advises the business on its systems. Analytical, methodical and a clear translator between business and IT. Looking for a senior systems-analyst or business-systems role with an organisation modernising how it works.

Personal
Location
Singapore
Nationality
Singaporean
Gender
Male
Notice Period
1 month
Date of Birth
1993-09-12
Professional Skills
  • Requirements Analysis
  • Process Mapping
  • Systems Analysis
  • ERP & Enterprise Systems
  • User Acceptance Testing
  • SQL & Data Analysis
  • Solution Design
  • Stakeholder Management
  • Integration Support
  • Documentation
Personal Skills
Analytical Thinking
Translation (Biz↔IT)
Methodical Approach
Communication
Problem Solving
Languages
English (UK)
Native or Bilingual Proficiency
Mandarin
Full Professional Proficiency
Malay
Professional Working Proficiency
Professional Experience
Lion City Systems

Information Systems Analyst January 2018 to Present

Connect business needs to IT systems, working out what people really need and making sure solutions genuinely fit.
Led the analysis behind an ERP rollout and redesigned a core process that cut manual work across a whole department.
Gather and analyse requirements from across the business, turning vague needs into clear, testable system specifications.
Map and improve business processes, spotting where systems can remove manual steps and where the process itself must change.
Specify, test and support systems through rollout and integration, making sure what is delivered works for real users.
Advise the business on its systems and options, the trusted translator between what people want and what IT can build.
Marina IT Services

Business Analyst July 2016 to December 2017

Gathered requirements and documented processes for IT projects, learning systems analysis on the job.
Supported testing and user training on system rollouts, building the analysis and delivery toolkit across projects.
Learned requirements, process mapping and system testing on the job over more than a year.
Gained the experience and certification that led into a full information-systems analyst role.
Education
National University of Singapore

Bachelor — BSc in Information Systems (August 2012 to June 2016)

Degree in information systems covering systems analysis, databases, business processes and IT, with a project. The programme built the bridge between business and technology this role depends on. It led directly into systems analysis.
IIBA

Bachelor — Certified Business Analysis Professional (CBAP) (January 2019 to June 2019)

Professional business-analysis certification covering requirements, process analysis and solution assessment. It formalised the analysis discipline applied daily. It supported leading the requirements work on major system projects.
Certifications
Certified Business Analysis Professional (CBAP)

IIBA (June 2019 to Present)

Professional business-analysis certification covering requirements, process analysis and solution assessment to a recognised standard. It formalised the analysis discipline and supports leading requirements work on major system projects.
Highlights
Analysis behind an ERP rollout
Led the requirements and process analysis behind a major ERP rollout, so the system fit how the business works. ERP projects fail when the analysis is weak, so getting the requirements and processes right is what makes the whole rollout succeed.
Cut the manual work
Redesigned a core business process that removed manual work across a whole department. Finding where a system or a redesigned process can take repetitive work off people's hands is exactly where a systems analyst pays for itself.
ERP Rollout
ERP Rollout

Information Systems Analyst (January 2021 to October 2021)

Led the business analysis for an ERP rollout, gathering requirements, mapping and redesigning processes and running user testing, which delivered a system that fit the business and cut manual work across a department.
Activities & Interests

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