
Information systems analyst with eight years connecting business needs to IT systems at companies in Singapore. Sits between the business and the technology, working out what people actually need, translating it into system requirements, and making sure the solutions delivered genuinely fit how the organisation works. Led the analysis behind an ERP rollout and redesigned a core process that cut manual work across a department. Gathers and analyses requirements, maps and improves processes, specifies and tests systems, supports rollouts and integrations, and advises the business on its systems. Analytical, methodical and a clear translator between business and IT. Looking for a senior systems-analyst or business-systems role with an organisation modernising how it works.
- Requirements Analysis
- Process Mapping
- Systems Analysis
- ERP & Enterprise Systems
- User Acceptance Testing
- SQL & Data Analysis
- Solution Design
- Stakeholder Management
- Integration Support
- Documentation
Information Systems Analyst January 2018 to Present
Led the analysis behind an ERP rollout and redesigned a core process that cut manual work across a whole department.
Gather and analyse requirements from across the business, turning vague needs into clear, testable system specifications.
Map and improve business processes, spotting where systems can remove manual steps and where the process itself must change.
Specify, test and support systems through rollout and integration, making sure what is delivered works for real users.
Advise the business on its systems and options, the trusted translator between what people want and what IT can build.
Business Analyst July 2016 to December 2017
Supported testing and user training on system rollouts, building the analysis and delivery toolkit across projects.
Learned requirements, process mapping and system testing on the job over more than a year.
Gained the experience and certification that led into a full information-systems analyst role.
Bachelor — BSc in Information Systems (August 2012 to June 2016)
Bachelor — Certified Business Analysis Professional (CBAP) (January 2019 to June 2019)
IIBA (June 2019 to Present)
Information Systems Analyst (January 2021 to October 2021)