www.example.com
0012034489012
robinfinn@yahoomail.com
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Robin Finn IT Support Technician
Experienced in setting up and maintaining computer systems for customers. Dedicated, hard working and extremely dutiful when it comes to being available for customers. I have expertise in IT issues and can help customers on the telephone and assist them in correcting their computer problems. I wish to continue this work with zeal and for a wider clientele. I know that I have the passion and confidence to help others while learning more from them as well!

Work Experience

  • 11 Years & 6 Months

    Jun 2013 to Present

    Eric and Denver Solutions
    IT Support Technician

    Responsible for looking after the network systems of clients and helping them with all kinds of computer issues.

    I am also in charge of setting up and improving current systems in organization networks. I remain available on phone for all clients.

  • Feb 2007 to May 2013

    6 Years & 3 Months
    Smithson Network Solutions
    IT Support Technician

    Responsble for attending clients with network issues. Solely set up office network for 100 computer systems.

    I was also in charge of setting up, maintaining and repair works for the organization. I had to remain available for clients over the telephone to help them correct issues related to their computers.

Education

  • 2002 - 2006

    State University
    BS Computer Scien ces
    Good student with interpersonal skills and public relations.

  • 1999 - 2002

    Chicago High
    High School
    A good student with exceptional computing knowledge.

  • Languages

    English (US)
    Native or Bilingual Proficiency
    Italian
    Elementary Proficiency
    Spanish
    Elementary Proficiency

  • Technical Skills

    0
     
    7
     
    • Customer Relations
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    • Computer Hardware
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    • Software Installation
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    • Repair
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    • Upgradation
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    • Maintenance
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    • Regular Check
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    • Remote Instruction
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    • Customer Comfort
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    • System Control
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  • Achievements

    Became sole technician for an office space with 100 computers.

    Awarded for Commitment and Passion in 2011.

    IT Technician Course completed with 3 star certificate.

  • Special Projects

    In charge of 100 end-user set up in an organization and remotely handling the network. I looked after the set up, maintenance and periodic checks of the office computer network and was solely responsible for answering queries and solving issues on all the computers.

    Improved information technology systems for an organization from scratch.

Activities & Interests

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