
Paula Hendry
Administrative Coordinator
Coordinating the admin that keeps teams running
Administrative coordinator with eight years coordinating administration, projects and office operations for organisations in Glasgow. Sits at the centre of the team — managing schedules, documents, events, suppliers and the cross-team admin that keeps everything moving and nothing dropped. Introduced a shared scheduling and document system that cut duplication and missed deadlines across departments. Coordinates meetings and travel, manages records and reporting, supports projects and onboarding, and handles supplier and facilities admin. Organised, proactive and trusted to keep the moving parts in order. Calm with competing priorities and discreet with sensitive information. Equally comfortable with systems, spreadsheets and people. Looking for an administrative-coordinator, office-coordinator or team-support role with an organisation that values well-coordinated administration.
Glasgow Business Group - Glasgow, UK
Administrative Coordinator April 2016 to Present 10 years & 3 months
Introduced a shared scheduling and document system that cut duplication and the missed deadlines across departments.
Coordinate all the meetings, the travel and the events and manage the records and reporting.
Support the projects and the new-starter onboarding right across the whole organisation from end to end.
Handle all of the supplier, the facilities and the office administration reliably day to day.
Keep all the competing priorities in order and handle the sensitive information very discreetly.
West Scotland Services - Glasgow, UK
Administrative Assistant August 2014 to March 2016 1 year & 8 months
Maintained the documents, the reporting and office supplies across all the teams.
Learned the coordination, project support and office systems on the job.
Gained the certification and then moved up into an administrative-coordinator role.
West Scotland Services - Glasgow, UK
Office Junior June 2012 to July 2014 2 years & 2 months
Handled the calls, post, diaries and filing across the front office daily.
Learned the office systems and professional communication properly on the job.
Then earned the move into a full administrative-assistant role from there.
Glasgow Caledonian University
HND in Business Administration (September 2012 to June 2014)
Industry Training Provider
Project Support & Office Systems Certification (January 2016 to April 2016)
Shared system, fewer slips
Keeps the parts in order
Project Support & Office Systems
Industry Training Provider (April 2016 to Present)
Business Administration & Project Support
Glasgow Business College (April 2019 to Present)
- Administrative Coordination
- Scheduling
- Document Management
- Meeting & Travel Coordination
- Reporting
- Project Support
- Event Coordination
- Supplier & Facilities Admin
- Microsoft Office
- Process Improvement