Quality Auditor Resume Sample

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Graham Pollard

Quality Auditor

Independent assurance that systems actually work

+44 141 555 0541
linkedin.com/in/graham-pollard-quality

Quality auditor with nine years auditing management systems and processes for manufacturing and engineering firms around Glasgow. Plans and conducts internal and supplier audits against ISO 9001 and other standards, finds the gaps that matter, and follows non-conformances through to genuine corrective action. Helped a key client pass certification audits with no major findings by driving a strong internal-audit programme. Writes clear, evidence-based audit reports, tracks CAPAs to closure, and coaches teams on why a control exists rather than just whether it's ticked. Independent-minded, methodical and firm but fair. Lead-auditor qualified. Looking for a quality-auditor or quality-systems role with an organisation that treats audits as improvement, not box-ticking.

Work Experience

Clyde Quality Assurance - Glasgow, UK

Quality Auditor April 2017 to Present 9 years & 3 months

Plan and conduct internal and supplier audits against ISO 9001 and the related standards across clients.
Helped a key client pass certification audits with no major findings via a rigorous internal-audit programme.
Identify the non-conformances that genuinely matter and follow them through to real corrective action.
Write clear, evidence-based audit reports that both the management and the certification bodies trust.
Track CAPAs through to closure and verify that corrective actions actually fix the root cause.
Coach client teams on why each control exists, shifting audits from box-ticking toward genuine improvement.

West Scotland Manufacturing - Glasgow, UK

Quality Engineer / Internal Auditor August 2013 to March 2017 3 years & 8 months

Ran internal audits, inspections and root-cause investigations across a manufacturing site.
Managed non-conformances and tracked corrective actions all the way through to closure.
Supported the external ISO audits and supplier-quality assessments across key vendors.
Ran root-cause investigations and improved the quality controls on the line.
Gained the lead-auditor certification and moved into a dedicated quality-auditor role.

Glasgow Manufacturing - Glasgow, UK

Quality Inspector June 2011 to July 2013 2 years & 2 months

Carried out incoming, in-process and final quality inspection on a manufacturing line.
Recorded results, flagged defects and supported corrective actions on the floor.
Learned inspection methods, measurement and quality documentation properly on the job.
Built the grounding that led into a full quality-engineer role.
Education

University of Strathclyde

BSc in Manufacturing / Quality Engineering (September 2009 to June 2013)

Engineering degree covering manufacturing processes, quality systems and statistics, with an industry placement. The placement steered the move into quality. Built the technical base behind auditing.

Chartered Quality Institute

ISO 9001 Lead Auditor Certification (January 2015 to June 2015)

Lead-auditor certification for ISO 9001 management-system auditing, covering audit planning, evidence-gathering and reporting. It is the recognised credential for leading audits independently. Maintained through ongoing continuing professional development.
Highlights

Clean certification audits

Helped a key client pass ISO certification audits with no major findings through a strong internal-audit programme. A clean external audit reflects a system that genuinely works, not just paperwork.

Corrective actions that stick

Tracks non-conformances to real corrective action that fixes the root cause, not just the symptom. Verifying that actions actually work is what makes auditing worthwhile.
Key Audit Programmes

Supplier Audit Programme

Lead Auditor (January 2019 to March 2020)

Set up and ran a supplier-audit programme across the client's key vendors, scoring conformance and driving the corrective actions that lifted incoming quality over the year.

Integrated ISO Audit Schedule

Lead Auditor (January 2021 to September 2021)

Built an integrated internal-audit schedule covering the quality, environmental and safety systems, so one coordinated programme kept all three standards genuinely inspection-ready throughout.
Activities & Interests
Certifications

ISO 9001 Lead Auditor

Chartered Quality Institute (June 2015 to Present)

Lead-auditor certification for ISO 9001 management-system auditing, covering planning, evidence and reporting. It is the credential for leading audits independently. Maintained through continuing professional development.

ISO 14001 & 45001 Auditing

Chartered Quality Institute (April 2019 to Present)

Certification in auditing ISO 14001 environmental and ISO 45001 safety management systems. It broadens the audit scope offered to clients well beyond quality alone.
Professional Skills
  • ISO 9001 Auditing
  • Internal & Supplier Audits
  • Non-Conformance Management
  • Root-Cause Analysis
  • CAPA Tracking
  • Audit Reporting
  • Management Systems
  • Process Assessment
  • Compliance
  • Quality Coaching
Langauges

English (UK)

Native or Bilingual Proficiency

French

Limited Working Proficiency
Personal Info

Location

Glasgow, UK

Nationality

British

Gender

Male

Notice Period

1 month

Date of Birth

1991-02-26
Personal Skills

Independence

Attention to Detail

Integrity

Communication

Firmness

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