
Graham Pollard
Quality Auditor
Independent assurance that systems actually work
Quality auditor with nine years auditing management systems and processes for manufacturing and engineering firms around Glasgow. Plans and conducts internal and supplier audits against ISO 9001 and other standards, finds the gaps that matter, and follows non-conformances through to genuine corrective action. Helped a key client pass certification audits with no major findings by driving a strong internal-audit programme. Writes clear, evidence-based audit reports, tracks CAPAs to closure, and coaches teams on why a control exists rather than just whether it's ticked. Independent-minded, methodical and firm but fair. Lead-auditor qualified. Looking for a quality-auditor or quality-systems role with an organisation that treats audits as improvement, not box-ticking.
Clyde Quality Assurance - Glasgow, UK
Quality Auditor April 2017 to Present 9 years & 3 months
Helped a key client pass certification audits with no major findings via a rigorous internal-audit programme.
Identify the non-conformances that genuinely matter and follow them through to real corrective action.
Write clear, evidence-based audit reports that both the management and the certification bodies trust.
Track CAPAs through to closure and verify that corrective actions actually fix the root cause.
Coach client teams on why each control exists, shifting audits from box-ticking toward genuine improvement.
West Scotland Manufacturing - Glasgow, UK
Quality Engineer / Internal Auditor August 2013 to March 2017 3 years & 8 months
Managed non-conformances and tracked corrective actions all the way through to closure.
Supported the external ISO audits and supplier-quality assessments across key vendors.
Ran root-cause investigations and improved the quality controls on the line.
Gained the lead-auditor certification and moved into a dedicated quality-auditor role.
Glasgow Manufacturing - Glasgow, UK
Quality Inspector June 2011 to July 2013 2 years & 2 months
Recorded results, flagged defects and supported corrective actions on the floor.
Learned inspection methods, measurement and quality documentation properly on the job.
Built the grounding that led into a full quality-engineer role.
University of Strathclyde
BSc in Manufacturing / Quality Engineering (September 2009 to June 2013)
Chartered Quality Institute
ISO 9001 Lead Auditor Certification (January 2015 to June 2015)
Clean certification audits
Corrective actions that stick
Supplier Audit Programme
Lead Auditor (January 2019 to March 2020)
Integrated ISO Audit Schedule
Lead Auditor (January 2021 to September 2021)
ISO 9001 Lead Auditor
Chartered Quality Institute (June 2015 to Present)
ISO 14001 & 45001 Auditing
Chartered Quality Institute (April 2019 to Present)
- ISO 9001 Auditing
- Internal & Supplier Audits
- Non-Conformance Management
- Root-Cause Analysis
- CAPA Tracking
- Audit Reporting
- Management Systems
- Process Assessment
- Compliance
- Quality Coaching