Managed eight part-time ticket selling staff; oriented them to all policies and procedures regarding Convention Center operations; assisted with the performance appraisal process
Operated and maintained computerized ticketing and retail systems Effectively resolved customer complaints through outstanding customer service and tact
Gained extensive working knowledge in preparing of personal and corporate income tax returns by working with a diverse group of clientele
Compiled data, analyzed and prepared state and local sales and use tax returns as well as property tax returns
Entered invoices into accounts payable approval system for routing to project managers. Sorted and routed both incoming and outgoing mail orders.
Compiled salary/hourly data for payroll processing Assisted with posting of cash receipts and expenses to journals or ledgers as needed. Reviewed, investigated, and corrected errors in financial entries.
Strong oral and written communication abilities
High customer service skills
Exceptional organizational and time management skills
- Customer Relations
- Strategy Development
- Business Plans
- Lead Generation
- Sales Management
- Sales Control Systems
- Data Analysis
- Strategic Modeling
- Financial Analysis
- GAP Analysis