Operations Associate Resume Sample

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Operations associate with six years keeping the daily operations of a logistics and e-commerce business in Copenhagen running smoothly. Supports order fulfilment, inventory, supplier coordination and process improvement, and is the person who makes sure things actually get done across teams. Mapped and streamlined the order-to-dispatch process, cutting fulfilment errors and speeding up shipping. Manages data and reporting, resolves operational issues, coordinates between warehouse, customer service and suppliers, and supports the operations manager on projects. Organised, hands-on and quick to spot where a process is breaking down. Comfortable with the systems, the spreadsheets and the people side of operations. Looking for an operations-associate, coordinator or analyst role with a company that wants its operations to keep getting better.

Work Experience

Nordic Commerce & Logistics - Copenhagen, Denmark

Operations Associate April 2019 to Present 7 years & 3 months

Support the daily operations right across the order fulfilment, the inventory and supplier coordination throughout.
Mapped and streamlined the whole order-to-dispatch process, cutting the fulfilment errors and speeding up shipping.
Manage the operational data and the reporting to track performance and spot any problems early.
Resolve the day-to-day operational issues and coordinate between the warehouse and the customer service team.
Coordinate with all the suppliers on the stock, the deliveries and all the order discrepancies daily.
Support the operations manager directly on all the improvement projects and the wider operational rollouts.