Operations Executive Resume Sample

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Operations executive with seven years improving how a Lisbon logistics-and-distribution company runs day to day. Coordinates order fulfilment, warehouse flow and supplier scheduling, and owns the operational KPIs the management team watches. Cut order-processing time by a fifth by mapping and reworking the fulfilment workflow, and improved on-time dispatch noticeably. Runs the operational reporting, manages a small team of coordinators, and is usually the person who untangles a problem before it reaches a customer. Process-minded, data-driven and calm when the day goes sideways. Looking for an operations role with a company that wants someone to genuinely improve how things work, not just keep them ticking.

Professional Experience

Atlântico Distribution - Lisbon, Portugal

Operations Executive

(April 2018 to Present)

Coordinate order fulfilment, warehouse flow and supplier scheduling across a busy, high-volume distribution operation daily.
Cut order-processing time by around 20% by mapping and reworking the end-to-end fulfilment workflow from order to dispatch.
Own the operational KPI dashboard, reporting on dispatch times, accuracy and backlog to the management team.
Improved on-time dispatch performance by tightening the picking-and-loading schedule and renegotiating supplier lead times.
Manage a small team of operations coordinators, setting daily priorities and clearing operational bottlenecks quickly.
Act as the escalation point for operational problems, fixing issues before they reach the customer.