Operations Supervisor Resume Sample

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Operations supervisor with eight years leading frontline teams in warehousing and distribution in Leeds. Runs the shift — leading and motivating operatives, hitting throughput and accuracy targets, managing safety and flow, and keeping the operation moving through whatever the day brings. Reorganised the shift's processes and team layout, improving productivity and cutting errors. Manages rotas, performance and training, handles escalations and problems on the floor, drives health-and-safety, and reports performance to management. Strong on both the operational numbers and the people leadership that gets a team performing. Calm and decisive when things go wrong, and respected by the team. Looking for an operations-supervisor, shift-manager or team-leader role with an operation that values strong frontline leadership.

Work Experience

Leeds Distribution Centre - Leeds, UK

Operations Supervisor April 2016 to Present 10 years & 3 months

Run the shift, leading and motivating the operatives to hit the throughput and accuracy targets.
Reorganised the shift's processes and the team layout, improving the productivity and cutting the errors.
Manage all the rotas, all the performance and the training across the whole frontline team.
Drive the health-and-safety and keep the whole operation flowing safely right through the busy periods.
Handle all the escalations and the problems on the floor both calmly and very decisively.
Report the shift performance and any issues to the operations management each and every day.