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More than five years’ experience partnering with internal and external stakeholders to discover, build, improve and expand the user experience. A proven history of creating cutting edge interface designs and information architectures for websites and mobile applications through a user-centered design process by constructing screen flows, prototypes, and wireframes.Proactive Project Manager Assistant with 5+ years of experience supporting project managers in delivering complex initiatives across diverse industries. Has successfully supported the on-time delivery of 15+ projects, consistently ensuring adherence to scope and budget, while enhancing team productivity by 10% through streamlined processes.
UX Designer
Developed interactive prototypes using Figma and Adobe XD, showcasing user flows and interactions for complex web applications
Synthesized research findings into actionable insights, informing design decisions that improved user satisfaction by 20%
Presented design concepts and research findings to C-suite executives and project stakeholders, securing buy-in for critical design decisions
Digital Designer
Consistently achieved an average 25% higher click-through rate compared to previous designs, significantly boosting campaign performance.
Managed the complete design project lifecycle for an average of 12 freelance projects annually, from initial concept and client brief to final delivery and post-launch support.
These designs led to a measurable 20% improvement in user engagement and a 10% increase in conversion rates.
Content Manager
Responsible for the College Content Management System.
Tracked record of successful project completion working in a team.
Information Architect
Designed, delivered and supported online user experience
Defined new sets of order journeys that can be repeated.
MBA (Marketing) - Marketing
BS (Business Management) - Management
GCE Advanced Level - Sciences
- Task models
- Omnigraffl
- Photoshop
- Axure
- Lab testing
- Affinity diagrams
- Gurrilla user testing
- Tree testing
- Optimal Workshop
- Interactive prototypes
- Wireframing
- Indesign
- Fogg behavioural model
- Storyboards
- Innovative
- Practical
- Results-driven