Medical Secretary Resume Sample

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Flora Wilson

Medical Secretary

Keeping the clinic running behind the consultant

+44 161 555 0645
linkedin.com/in/flora-wilson-medsec

Medical secretary with ten years supporting consultants and clinical teams in NHS and private healthcare in Manchester. Keeps the clinical office running — managing consultants' diaries and clinics, typing letters and reports, coordinating appointments and referrals, and handling patient communication with care and discretion. Reorganised the referral and typing workflow, cutting turnaround times and reducing the backlog. Manages dictation and medical correspondence, books and coordinates clinics and theatre lists, handles results and patient queries, and keeps records accurate and confidential. Strong on both the medical-administration detail and the warmth and discretion patients need. Calm and organised in a demanding clinical environment. Looking for a medical-secretary or clinical-administration role with a hospital, practice or private clinic that values a well-run office.

LocationManchester, UK
NationalityBritish
GenderFemale
Notice Period1 month
Date of Birth1991-06-14
Work Experience

Manchester Hospitals NHS Trust - Manchester, UK

Medical Secretary

(April 2015 to Present)
Support the consultants and the clinical teams, managing all the diaries, the clinics and the correspondence.
Reorganised the referral and the typing workflow, cutting the turnaround times and reducing the backlog.
Type all the letters and the reports from dictation and manage the medical correspondence accurately.
Book and coordinate all the clinics, the theatre lists, the appointments and the referrals carefully.
Handle all the results, the patient queries and communication with both genuine care and discretion.
Keep all the medical records accurate, confidential and fully compliant with the NHS information governance.

Greater Manchester Health Centre - Manchester, UK

Clinical Administrator

(August 2013 to March 2015)
Provided the clinical administration across appointments, records and typing for the team.
Supported the consultants and the clinical team with correspondence each day.
Learned the medical terminology, systems and information governance on the job.
Gained the AMSPAR certification and then moved into a medical-secretary role.

Greater Manchester Health Centre - Manchester, UK

Hospital Receptionist

(June 2011 to July 2013)
Worked hospital reception and administration, booking the appointments and handling records.
Handled the patient queries, calls and the front desk each day.
Learned the NHS systems, terminology and patient confidentiality on the job.
Then earned the move into a full clinical-administrator role from there.
Education

Manchester College

Diploma in Medical Administration

September 2011 to June 2013
Diploma in medical administration covering medical terminology, office systems and confidentiality, with a placement. The placement led into medical secretarial work. Built the foundation the role needs.

AMSPAR

AMSPAR Medical Secretary Certification

January 2015 to June 2015
AMSPAR certification in medical secretarial practice covering correspondence, terminology and information governance. It professionalised the role's clinical-admin side. Applied directly to consultant support and correspondence.
Certifications

AMSPAR Medical Secretary

AMSPAR (June 2015 to Present)

AMSPAR certification in medical secretarial practice covering correspondence, terminology and information governance. It professionalised the role's clinical-admin side. Applied directly to consultant support and correspondence.

First Aid & Information Governance

AMSPAR (April 2019 to Present)

Certification in first aid and NHS information governance for clinical-admin staff. It supports the confidential, compliant handling of patient records and correspondence in the role.
Highlights

Cut the backlog

Reorganised the referral and typing workflow, cutting turnaround times and reducing the backlog. Faster correspondence means patients and GPs get the information they need sooner.

Discreet and warm

Handles sensitive patient information and communication with both discretion and genuine warmth. In healthcare, patients remember being treated with care and respect.
Technical Skills
  • Medical Secretarial
  • Audio Typing & Dictation
  • Diary & Clinic Management
  • Medical Correspondence
  • Referral Coordination
  • Medical Terminology
  • Patient Communication
  • Information Governance
  • Records Management
  • Microsoft Office
Personal Skills
  • Organisation
  • Discretion
  • Warmth
  • Attention to Detail
  • Composure
References

Dr. Andrew Mercer, Manchester Hospitals NHS Trust

Consultant Reference

Carol Whitehead, Manchester Hospitals NHS Trust

Office Manager Reference

Languages

English (UK)

Native or Bilingual Proficiency

French

Limited Working Proficiency
Activities & Interests

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