Field Service Engineer Resume Sample

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Field service engineer with ten years installing, commissioning, servicing and repairing technical equipment at customer sites across Germany, based in Berlin. The company's face on site — diagnosing faults, carrying out repairs and planned maintenance, commissioning new installs, and keeping customers' machines productive. Cut average repair time on a key product line through better diagnostics and a smarter spares approach. Reads schematics, works on electrical, mechanical and control systems, manages his own schedule and parts, and trains customers on their equipment. Strong technically and genuinely good with customers, often under pressure when a machine is down and production is waiting. Self-reliant and methodical on the road. Looking for a field-service-engineer or technical-support role with a manufacturer or service provider that values strong on-site service.

Work Experience

Berlin Industrial Equipment - Berlin, Germany

Field Service Engineer April 2015 to Present 11 years & 3 months

Install, commission, service and repair the technical equipment at customer sites right across the country.
Cut average repair time on a key product line through better diagnostics and a smarter spares approach.
Diagnose faults across the electrical, the mechanical and control systems on site under real pressure.
Carry out the planned maintenance and the full commissioning of new equipment installations on site.
Manage my own schedule, the van stock and the parts to maximise the first-time fixes.
Train the customers on their own equipment and keep them informed throughout the repairs.