Work Experience
- 14 Years & 6 Months
Jun 2010 to Present
American BoltService technicianResponsible for attending calls and taking details of the customer requests. I then visit the site or ask customers to bring their appliances to us.
All appliances are first checked for safety and then the defect is identified. I personally assess the work that has to be done and then inform the customer. I start the repair, replacement or service work only after the customer gives consent.
All kinds of appliances are dealt with and I have never missed a deadline in the seven years of work with Bolt.
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Feb 2004 to May 2010
6 Years & 3 MonthsGood Home AppliancesService Technician AssistantI learnt a lot from this job as the home appliances shop dealt with all kinds of electronic equipment. I was in charge of following the jobs assigned to me by the chief technicians.
I repaired, replaced and serviced appliances of clients. Good customer service and a timely job was the priority of the shop.
I often visited offices and homes for service and repair. The appliances brought to the shop were also to be fixed and repaired upon instructions.
Education
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Languages
English (US)Native or Bilingual Proficiency -
Technical Skills
- Customer Relations
- Electronic Repair
- Service
- Maintenance
- Technical testing
- Replacing Parts
- Troubleshooting
- Team Work
- Independent
- Management
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Achievements
Salary increase during the years at Good Home Appliances. I was given three raises and was also offered a higher designation.
I received bonus rewards for good and efficient service in 2011.
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Course
Attended course to study electrical appliances during bachelors.
It was a long course that taught me a lot and also increased my interest in the subject.