Cable Technician Resume Sample

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Robert Fillmore

Cable Technician

Getting homes and businesses connected and keeping them that way

+1 602 555 0578
linkedin.com/in/robert-fillmore-cable

Cable technician with eight years installing, troubleshooting and maintaining cable, internet and phone services for residential and commercial customers across Phoenix. Runs and terminates coax, fiber and Ethernet, sets up modems, routers and TV equipment, and diagnoses signal and connectivity faults at the customer site. Earned the area's top customer-satisfaction rating two years running for clean installs and clear explanations. Reads signal levels and uses test equipment to fix problems right the first time, works safely at height and in tight spaces, and handles every job from new installs to outage repairs. Punctual, tidy and genuinely good with customers who just want it working. Clean driving record. Looking for a cable-technician or field-service role with a provider that values quality installs and good service.

Work Experience

Desert Communications, Phoenix - Phoenix, USA

Cable Technician April 2016 to Present 10 years & 3 months

Install and maintain the cable, the internet and the phone services for residential and commercial customers.
Earned the area's top customer-satisfaction rating two years running for clean installs and clear service.
Run and terminate coax, fiber and Ethernet and set up modems, routers and TV equipment.
Read signal levels and use test equipment to diagnose and fix faults the first time.
Work safely at height and in tight spaces across both new installs and outage repairs.
Explain the setups clearly to the customers so they leave confident their service really works.

Arizona Home Services - Phoenix, USA

Cable Installer August 2014 to March 2016 1 year & 8 months

Installed the residential cable and internet services on the scheduled daily routes.
Learned the coax running, the termination and signal testing on the job.
Gained the fiber-optics and telecom-cabling certification while working on the routes.
Moved into a full cable-technician role with commercial work too.

Arizona Home Services - Phoenix, USA

Telecom Helper / Apprentice June 2012 to July 2014 2 years & 2 months

Assisted the cable technicians with the installs, cabling and equipment setup.
Learned the cabling, safe working and customer service on the job.
Built up the hands-on basics that the trade is built on.
Then earned the move into a full cable-installer role from there.
Education

Phoenix Central High School

High School Diploma (August 2011 to June 2014)

High school diploma with coursework in mathematics and electronics, plus part-time technical work. The electronics classes sparked an interest in the trade. Provided the foundation for a cable career.

Fiber Optic Association (FOA)

Fiber Optics & Telecom Cabling Certification (January 2016 to May 2016)

Certification in fiber optics and telecom cabling covering installation, termination, testing and standards. It widened the work from coax into fiber. Applied directly to fiber installs and signal troubleshooting.
Highlights

Top customer ratings

Earned the area's top customer-satisfaction rating two years running for clean installs and clear explanations. Customers remember the technician who left it working and tidy.

Fixed first time

Uses signal readings and test gear to solve faults on the first visit rather than repeat call-outs. First-time fixes save the company money and keep customers happy.
Notable Installs

Commercial Fibre Installation

Cable Technician (January 2019 to May 2019)

Ran and terminated the fibre and structured cabling for a commercial office fit-out, testing every run and handing over a clean, documented network that worked from day one.

Multi-Dwelling Cable Rollout

Cable Technician (March 2020 to August 2020)

Installed cable, internet and phone services across a new multi-dwelling building, coordinating access and setting up each unit so residents were connected on move-in day.
Activities & Interests
Certifications

Fiber Optics & Telecom Cabling

Fiber Optic Association (FOA) (May 2016 to Present)

Certification in fiber optics and telecom cabling covering installation, termination, testing and standards. It widened the work from coax into fiber. Applied directly to fiber installs and signal troubleshooting.

Network Setup & Safe Working at Height

SCTE (April 2019 to Present)

Certification in home-network setup and safe working at height for installation work. It supports the modem, router and overhead cabling work done on every single install.
Technical Skills
  • Cable Installation
  • Fiber Optic Termination
  • Coax & Ethernet
  • Signal Testing
  • Modem & Router Setup
  • Fault Diagnosis
  • Outage Repair
  • Test Equipment
  • Safety at Height
  • Customer Service
Langauges

English

Native or Bilingual Proficiency

Spanish

Professional Working Proficiency
Personal Info

Location

Phoenix, USA

Nationality

American

Gender

Male

Availability

2 weeks

Date of Birth

1996-03-18
Personal Skills

Reliability

Problem Solving

Punctuality

Tidiness

People Skills

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