Salesforce Business Analyst Resume Sample

• Responsible for analyzing business workflow, technical specifications and designing methods of improvement. • I also look after client sales history and see which areas are red-flagged. I plan and discuss the need to add fields to salesforce in order to improve the figures. • I am responsible for creating reports to discuss ways of boosting sales and correcting the areas that need attention.

• Responsible for introducing customers to newer ways of business to increase profits and make better deals. • I was also responsible for creating company profiles and then leading them to find new customers based on their requirements and mutual grounds. • I had to study company history and design new methods of boosting sales and increasing profits through the use of cloud database provided to clients.

• Responsible for creating solutions for client companies based on the data they provide. • Adjusting and learning to the CRM system of Salesforce.com was also a part of my job as I was new to this system. • Tabulation, troubleshooting, implementation and analysis of strategies were some of my duties.

• Responsible for looking after client accounts and analyzing business performance. I had to present reports and design improvement plans for the clients. • I was responsible for the final presentation to the client and discussed all hindrances of business so that proper solutions can be given. • I was also responsible for creating reports on each department to create transparency about which area of business was lacking.