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Associated with Salesforce.com and providing services that require research, knowledge, hard work and efficiency. I have successfully delivered better business plans and improvement strategies to customers. I am responsible, communicative, independent worker with excellent writing skills. These qualities have enabled me to write in depth reports on how to improve business and yield bigger profits. At Salesforce.com intelligence is appreciated and we design methods to make organizations shine and outperform their own records. I wish to work in more challenging situations and provide better services through higher level of skills and professionalism.
Work Experience
Plus and Plus Ltd.
SalesForce Business Analyst
(Jun 2016 to Present)
8 Years & 10 Months
• Responsible for analyzing business workflow, technical specifications and designing methods of improvement.
• I also look after client sales history and see which areas are red-flagged. I plan and discuss the need to add fields to salesforce in order to improve the figures.
• I am responsible for creating reports to discuss ways of boosting sales and correcting the areas that need attention.
Seasoned Sales Ltd.
SalesForce Analyst
(Feb 2011 to May 2016)
5 Years & 3 Months
• Responsible for introducing customers to newer ways of business to increase profits and make better deals.
• I was also responsible for creating company profiles and then leading them to find new customers based on their requirements and mutual grounds.
• I had to study company history and design new methods of boosting sales and increasing profits through the use of cloud database provided to clients.
Developers Inc.
SalesForce Analyst
(Apr 2007 to Jan 2011)
3 Years & 9 Months
• Responsible for creating solutions for client companies based on the data they provide.
• Adjusting and learning to the CRM system of Salesforce.com was also a part of my job as I was new to this system.
• Tabulation, troubleshooting, implementation and analysis of strategies were some of my duties.
Global Marketing Ltd.
Sales Analyst
(Jan 1999 to Mar 2007)
8 Years & 2 Months
• Responsible for looking after client accounts and analyzing business performance. I had to present reports and design improvement plans for the clients.
• I was responsible for the final presentation to the client and discussed all hindrances of business so that proper solutions can be given.
• I was also responsible for creating reports on each department to create transparency about which area of business was lacking.
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