Retail Sales Manager Resume Sample

• Achieved performance based national recognition for elite accomplishments in sales and service • Managed inventory control/Shrinkage by conducting weekly and monthly counts • Improved overall customer satisfaction from 80% to 93% by implementing realistic targets and demonstrating accountability

• Gained the respect of employees and management through hands on leadership, actively supporting teams during peak activity • Recognized for flexibility in addressing last minute needs identified by Director • Successfully promoted weekly specials requiring cash payment to boost revenue

• Analyzed and implemented enhanced policies and procedures that reduced risk 10% and improved deposit operations efficiency, resulting in saving $12K annually. • Reduced risk 10% annually by managing and executing business continuity plan, conducting monthly and yearly system testing, identifying critical process issues and implementing improvements.