Achieved performance based national recognition for elite accomplishments in sales and service
Managed inventory control/Shrinkage by conducting weekly and monthly counts
Improved overall customer satisfaction from 80% to 93% by implementing realistic targets and demonstrating accountability
Lorenz Kumar
Retail Sales Manager
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Assistant Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths.Motivated leader in customer relations, sales and inventory control. Demonstrated skill in improving store operations, increasing top line sales and reducing costs.
Education
London School of Economics
MBA (Marketing) (August 2007 to March 2009)
London Business School
BS (Business Management) (September 2003 to May 2007)
CATS College
GCE Advanced Level (February 2001 to January 2003)
Work Experience
Self Mart
Retail Sales Manager June 2013 to Present 13 years & 1 month
Hyperstar
Retail Sales Manager February 2011 to May 2013 2 years & 4 months
Gained the respect of employees and management through hands on leadership, actively supporting teams during peak activity
Recognized for flexibility in addressing last minute needs identified by Director
Successfully promoted weekly specials requiring cash payment to boost revenue
Recognized for flexibility in addressing last minute needs identified by Director
Successfully promoted weekly specials requiring cash payment to boost revenue
Imtiaz Supermarket
Retail Sales manager April 2009 to January 2011 1 year & 10 months
Analyzed and implemented enhanced policies and procedures that reduced risk 10% and improved deposit operations efficiency, resulting in saving $12K annually.
Reduced risk 10% annually by managing and executing business continuity plan, conducting monthly and yearly system testing, identifying critical process issues and implementing improvements.
Reduced risk 10% annually by managing and executing business continuity plan, conducting monthly and yearly system testing, identifying critical process issues and implementing improvements.
OTHERS
Short Courses
Build Your Own Now
Technical Skills
- Team Oriented
- Data Analysis
- Inventory
- Store Management
- Customer Relations
- Dependance
- Lead Generation
- Exceptional
- Strategy Development
Langauges
Chichewa
Professional Working ProficiencySlovenian
Elementary ProficiencyEnglish (UK)
Native or Bilingual ProficiencyPersonal Info
Driving License
YesDate of Birth
0000/00/00Gender
MaleMarital Status
MarriedRelocation
YesHome Address
49 Featherstone Street London EC1Y 8SY, United KingdomFreelance Available
YesNationality
United KingdomActivities
& Interests
Cycling
Pool
Taking Bath
Ski
Meet People
Gardening
Personal Skills
Facilitator
Goal Oriented
Innovative
Confident
Enthusiastic
