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Assistant Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths.Motivated leader in customer relations, sales and inventory control. Demonstrated skill in improving store operations, increasing top line sales and reducing costs.
Work Experience
Self Mart
Retail Sales Manager
(Jun 2013 to Present)
11 Years & 10 Months
• Achieved performance based national recognition for elite accomplishments in sales and service
• Managed inventory control/Shrinkage by conducting weekly and monthly counts
• Improved overall customer satisfaction from 80% to 93% by implementing realistic targets and demonstrating accountability
Hyperstar
Retail Sales Manager
(Feb 2011 to May 2013)
2 Years & 3 Months
• Gained the respect of employees and management through hands on leadership, actively supporting teams during peak activity
• Recognized for flexibility in addressing last minute needs identified by Director
• Successfully promoted weekly specials requiring cash payment to boost revenue
Imtiaz Supermarket
Retail Sales manager
(Apr 2009 to Jan 2011)
1 Year & 9 Months
• Analyzed and implemented enhanced policies and procedures that reduced risk 10% and improved deposit operations efficiency, resulting in saving $12K annually.
• Reduced risk 10% annually by managing and executing business continuity plan, conducting monthly and yearly system testing, identifying critical process issues and implementing improvements.
Education
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