Lead a preload-and-sort shift of around 40 employees, running the operation to hit tight dispatch deadlines.
Improved load quality and cut misloads on the shift through targeted training, load audits and clear feedback.
Helped the building beat its peak-season service-time targets by balancing labour against incoming volume.
Manage timekeeping, staffing and daily safety briefings, keeping a large hourly team productive and safe.
Coach employees on methods and safe lifting, reducing recordable incidents on the shift.
Troubleshoot belt jams, volume surges and staffing gaps in real time to keep packages flowing.
Angela Reyes
Package Operations Supervisor
Volume out the door, safely and on time
Package operations supervisor with nine years in parcel logistics in Louisville, the last four leading a sort-and-loading shift of around 40 employees. Runs the preload and sort operation, hits dispatch deadlines, and keeps the belt moving through peak volume without sacrificing safety. Improved load quality and cut misloads on the shift through better training and audits, and helped the building beat its service-time targets during peak season. Manages timekeeping, safety compliance, and the daily coaching that keeps a large hourly team productive. Calm at 4am when the volume spikes and good at getting the best out of a hard-working crew. Looking for an operations-supervisor role with a logistics employer that runs on safety and throughput.
Personal
Location
Louisville, KYNationality
AmericanGender
FemaleAvailability
ImmediateDate of Birth
1990-01-29Personal Skills
Leadership
Composure
Reliability
Safety Focus
Communication
Technical Skills
- Sort & Preload Operations
- Team Supervision
- Dispatch Deadline Management
- Load Quality & Misload Control
- Safety Compliance (OSHA)
- Labour Planning
- Employee Coaching
- Volume / Peak Management
- Scanning & WMS
- Problem Solving
Languages
English (US)
Native or Bilingual ProficiencySpanish
Full Professional ProficiencyWork Experience
Ohio Valley Parcel Hub
Package Operations Supervisor April 2018 to Present
Bluegrass Distribution
Operations Lead / Sorter August 2013 to March 2018
Sorted and loaded packages and acted as a lead on the sort line.
Trained new hires on sort methods, scanning and floor safety procedures.
Helped coordinate the line during peak volume to keep dispatch on time.
Stepped in to clear jams and volume surges to keep packages moving.
Earned the supervisor role on the strength of reliability and leadership.
Trained new hires on sort methods, scanning and floor safety procedures.
Helped coordinate the line during peak volume to keep dispatch on time.
Stepped in to clear jams and volume surges to keep packages moving.
Earned the supervisor role on the strength of reliability and leadership.
Kentucky Freight Hub
Package Handler & Sorter June 2010 to July 2013
Loaded, unloaded and sorted packages on a fast-moving hub line through peak volume.
Hit sort and load targets while keeping a clean personal safety record.
Learned hub operations, scanning and safe manual handling on the floor.
Built the reliability that led into a lead and then supervisor role.
Hit sort and load targets while keeping a clean personal safety record.
Learned hub operations, scanning and safe manual handling on the floor.
Built the reliability that led into a lead and then supervisor role.
Education
Jefferson Community & Technical College
Associate — Associate Degree in Logistics & Supply Chain (August 2011 to May 2013)
National Safety Council
Associate — OSHA & Logistics Safety Certification (January 2016 to April 2016)
Certifications
OSHA & Logistics Safety
National Safety Council (April 2016 to Present)
Supervisory & Lean Operations
National Safety Council (April 2019 to Present)
Highlights
Fewer misloads
Beat peak service targets
Key Initiatives
Loader Onboarding & Load-Quality Program
Operations Supervisor (January 2019 to March 2020)
Peak-Season Operations Plan
Operations Supervisor (September 2021 to December 2021)
