
Tyrone Jackson
Shift Manager
Running the whole shift, start to finish
Shift manager with six years at a high-volume quick-service restaurant in Detroit, the last three managing shifts. Runs the restaurant when he is on — leading the whole crew, hitting speed and sales targets, controlling cash and stock, handling whatever the shift throws up, and being the manager in charge from open to close. Lifted shift speed and customer scores and cut waste through tighter control. Manages the shift and crew, drives speed and service, controls cash, stock and labour, handles problems and customers, and runs open and close. Decisive, hands-on and dependable. Looking for a shift-manager role with a restaurant or store that wants its shifts run tight and its crew led well.
Detroit Quick-Service Restaurant - Detroit, USA
Shift Manager
Lifted shift speed and customer scores and cut waste through tighter control of stock and labour.
Lead the whole crew through the shift, positioning people and keeping every station covered and moving.
Drive speed and service, hitting drive-through and counter times without letting quality or accuracy slip.
Control cash, stock and labour, keeping the till right, waste down and the right number of crew on the floor.
Handle problems and customers and run open and close, taking charge of the shift from start to finish.
Michigan Fast Food - Detroit, USA
Crew Member / Trainer
Ran stations, handled cash and trained others, steadily building the leadership a shift role demands.
Learned the stations, food safety and cash handling on the job during these first years.
Gained the certificate and experience that led into a shift-manager role of my own.
Detroit High School
High School Diploma - General Studies
QSR Management Training
Food Safety & Shift Management Certificate - Hospitality
- Shift Management
- Crew Leadership
- Speed of Service
- Cash Control
- Stock & Waste Control
- Labour Management
- Food Safety
- Open & Close
- Customer Service
- Problem Solving
English (US)
Native or Bilingual ProficiencySpanish
Limited Working Proficiency- Decisiveness
- Hands-On Leadership
- Reliability
- Composure
- Communication
Food Safety & Shift Management Certificate
QSR Management Training (November 2018 to Present)