Service Delivery Manager Resume Sample

• Joined a few weeks ago but my duties are being executed efficiently. I supervise work teams that are set up to deliver the services that the client asked for. • We mainly work for clients who require recruitment and resourcing. I have only completed one project by now, however, the challenges are many.

• Responsible for supervising teams related to operations, Human Resource and Finances. These teams provided work for our clients and I had to supervise to ensure that all tasks were done the way the client wanted them. • I was also responsible for supervising the employee reports and management of expenditures without adding more expenses. My team and I workd on a project that brought revenue growth for the company by reducing workforce. • I was also responsible for meeting clients and then holding discussion meetings with the teams so that thy understand the nature of the job and deliver accordingly.

• Responsible for setting up the IT system of the client offices, complete with desktop coordination and network. • I assigned tasks to teams and then supervised all teams. Delivering the client's office needs within a period of time was the challenge of each assignment. • I was also responsible for meeting with the clients and discussing their requirements. All IT related work was to be completed with quality and supervising this was my job.

• Responsible for directing service teams to do their best and deliver the best services to clients. I was in charge of delivering services like consultancy, recruitment and setting up of business. • It was my duty to ensure that all corporate clients were satisfied with the team's performance. We provided services for recuitment, employee assessments and operations. • I had to ensure that each of these duties were carried out by the most efficient teams and that every task was achieved within the period of time given.