
Simon Armstrong
Room Attendant
Spotless rooms and the welcome guests remember
Reliable room attendant with five years cleaning and preparing guest rooms in busy hotels in Birmingham. Turns rooms around to a high standard at pace — cleaning, making beds, restocking, and getting each room guest-ready so arrivals walk into a spotless, welcoming space. Consistently scored top marks on room-inspection checks for cleanliness and attention to detail. Works to brand standards and a daily room list, handles linen, amenities and laundry, reports maintenance issues, and looks after guest belongings honestly and with care. Strong on both the speed a busy hotel needs and the eye for detail that makes a room feel right. Hardworking, trustworthy and discreet around guests. Looking for a room-attendant or housekeeping role with a hotel that takes pride in its rooms.
Birmingham City Hotel - Birmingham, UK
Room Attendant April 2018 to Present 8 years & 3 months
Consistently scored top marks on all the room-inspection checks for cleanliness and the fine detail.
Make the beds, restock the amenities and handle the linen and laundry to brand standards.
Get every single room fully guest-ready so the arrivals walk into a spotless, welcoming space.
Report all the maintenance issues and look after the guest belongings honestly and with care.
Work safely with all the cleaning chemicals, following the COSHH and the hotel procedures throughout.
Midlands Hotel Group - Birmingham, UK
Housekeeping Assistant August 2016 to March 2018 1 year & 8 months
Learned the cleaning standards, linen and amenity handling on the job.
Built up the speed, the reliability and the attention to fine detail.
Gained the housekeeping certification and then moved into a room-attendant role.
Midlands Hotel Group - Birmingham, UK
Cleaner / Domestic Assistant June 2014 to July 2016 2 years & 2 months
Kept the areas clean, hygienic and presentable to a good standard.
Learned the safe chemical use and reliable, thorough cleaning routines on shift.
Then earned the move into a hotel housekeeping-assistant role from there.
Birmingham Community School
GCSEs (September 2008 to June 2013)
Hospitality Training Provider
Housekeeping & Health and Safety Certificate (January 2018 to March 2018)
Top inspection scores
Trusted around guests
Advanced Housekeeping & Hygiene
Hospitality Training Provider (February 2020 to April 2020)
Luxury Turndown & Room Presentation
Hospitality Academy (March 2021 to Present)
Housekeeping & Health and Safety
Hospitality Training Provider (March 2018 to Present)
Linen, Laundry & Guest Service
Institute of Hospitality (April 2019 to Present)
- Room Cleaning
- Room Turnaround
- Bed Making
- Linen & Laundry
- Amenity Restocking
- Brand Standards
- Attention to Detail
- Health & Safety (COSHH)
- Maintenance Reporting
- Guest Discretion