
Grace Thompson
Retail Assistant
Helpful service and a tidy, well-run shop
Retail assistant with four years on the shop floor of a fashion and a homeware store in Leeds. Keeps the shop running and customers happy — serving and advising shoppers, handling the till, keeping shelves stocked and tidy, and being the helpful, cheerful presence that makes people want to come back. Consistently hit add-on sales targets and was regularly praised by customers for genuinely helpful service. Serves and advises customers, operates the till, restocks and merchandises, handles stock deliveries, and keeps the floor clean and shoppable. Friendly, reliable and hard-working. Looking for a retail-assistant role with a shop that values good service and a well-kept floor.
Leeds Fashion Store - Leeds, UK
Retail Assistant
Consistently hit add-on sales targets and was regularly praised by customers for genuinely helpful service.
Serve and advise customers warmly, helping them find what they need and suggesting what goes well with it.
Operate the till accurately, handling payments, returns and discounts correctly so the drawer always balances.
Restock and merchandise the floor, keeping shelves full, tidy and laid out so the shop looks its best.
Handle stock deliveries and keep the floor clean and shoppable, so customers always find an inviting store.
UK Homeware Store - Leeds, UK
Sales Assistant
Helped customers, restocked and merchandised each day, steadily building service and floor skills.
Learned customer service, till handling and stock work on the job during this first role.
Gained the certificate and experience that led into a fashion-retail assistant role of my own.
Leeds City College
BTEC in Retail Business - Retail
UK Retail Skills Academy
Customer Service Certificate - Retail
Hit add-on targets
A reliable floor presence
Praised for service
- Customer Service
- Till Operation
- Add-On Selling
- Merchandising
- Stock Replenishment
- Product Knowledge
- Deliveries & Stockroom
- Returns Handling
- Floor Standards
- Teamwork
English (UK)
Native or Bilingual ProficiencyFrench
Limited Working ProficiencyCustomer Service Certificate
UK Retail Skills Academy (December 2019 to Present)
- Friendliness
- Reliability
- Hard Work
- Helpfulness
- Communication