Work Experience
- 11 Years & 6 Months
Jun 2013 to Present
City Shopping CenterRetail AssistantResponsible for opening the shopping area in the morning. Checking of stock and ordering accordingly is also my duty. I look after the buyers who seek help in looking for various products.
It is my responsibility to help buyers make the right choice. I can offer discounts after consulting the retail managers. I look after the .
Also responsible for taking orders and paying attention to specifications. I ensure timely delivery of orders as well.
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Feb 2005 to May 2013
8 Years & 3 MonthsThe Shopper's ParadiseRetail AssistantResponsible for greeting customers and helping them find the products they need. It was also my duty to show related products and demonstrate usage of products that require operating instructions.
I was responsible for giving best customer service and assisting vendors in trying out all products that they wish to see and might require.
I was also responsible for getting stock checked and assisting the shoppers to get their payment procedure completed efficiently.
Education
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Languages
English (UK)Native or Bilingual ProficiencyFrenchProfessional Working Proficiency -
Technical Skills
- Customer Relations
- Communication
- Stock Idea
- Negotiation
- Amicable Transaction
- Order Records
- Customer Satisfaction
- Shopping Assistance
- Advisor
- Product Knowledge
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Achievements
Won Best Shopping Assistance Award
Won an award for highest number of orders taken during holiday season
Awarded as best employee for good customer relations
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Diploma Course
Completed Customer Support Course and learned how to convince customers to buy.
Completed French Language Course.