Restaurant Supervisor Resume Sample

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Restaurant supervisor with eight years in Toronto hospitality, the last four running floor and shifts for a 120-seat restaurant. Leads a front-of-house team of 15, runs service from open to close, and keeps the floor and kitchen in sync through a packed Saturday night. Improved table turn times and the guest-feedback score through better section planning and staff coaching, and trains new servers to standard fast. Handles cash-ups, scheduling, stock for the bar, and the complaints that need a calm, senior hand. Leads from the floor and stays composed when the section is in the weeds. Looking for a supervisor or assistant-manager role with a restaurant that runs great service and looks after its team.

Work Experience

The Maple Room - Toronto, Canada

Restaurant Supervisor April 2019 to Present 7 years & 3 months

Supervise a front-of-house team of 15, running shifts from open to close in a busy 120-seat restaurant.
Improved table-turn times and the guest-feedback score through better section planning and on-the-floor coaching.
Keep front of house and kitchen in sync during peak service, managing the pass and table flow.
Train new servers and hosts to service standards quickly, raising consistency across the whole floor.
Handle cash-ups, daily reconciliations, staff scheduling and the weekly bar and beverage stock ordering.
Resolve guest complaints and difficult tables calmly, protecting the restaurant's reviews and its hard-won reputation.