Kent John Regional Manager
447712345678 
kent@gmail.com Highly experienced and dedicated Regional Manager Retail with a superb record of client service and employee motivation. Adept at handling multiple simultaneous client service needs with complete courtesy and professionalism. Strong innovator with a creative and energetic approach to performance improvement strategies.
Work Experience
Activant Corporation Inc
Regional Manager (Jun 2013 to Present) 11 Years & 6 Months
• Oversaw regional store operation to ensure adequate revenue goal performance at or under budget. • Developed a sales-driven and expense conscious Region through selection and development of key store personnel. • Achieved lowest turnover in the company through training and compliance of operating procedures.
TruLine Apparel In
Regional Manager (Feb 2011 to May 2013) 2 Years & 3 Months
• Ensured adequate staffing to provide excellent customer service. • Exceeded performance targets established by the Texas Workforce Commission. • Prepared and reviewed quarterly market reports.
Dexter Rand Tobacco
Regional Sales Manager (Apr 2009 to Jan 2011) 1 Year & 9 Months
• Established customer-service standards that exceeded customers' expectations • Designed and implemented company's first "Advanced Store Manager" training program
Education
London School of Economics
MBA (Marketing)(2007 - 2009)
London Business School
BS (Business Management)(2003 - 2007)
CATS College
GCE Advanced Level(2001 - 2003)
OTHERS
Trainings
Successfully lead, trained, developed and mentored a team of 24
-
Meet People -
Cycling -
Ski -
Pool -
Gardening -
Taking Bath
Technical Skills
- Customer Relations
- Advertising
- Strategy Development
- Sales Calls
- Business Plans
- Lead Generation
- Sales Management
- Sales Control Systems
- Market Research
- Data Analysis
Personal Skills
Devoted
Goal Oriented
Innovative
Punctual
Self-Starter
Hard Worker
LANGUAGES
English (UK)
Native or Bilingual Proficiency
French
Professional Working Proficiency
Spanish
Elementary Proficiency
PERSONAL
Nationality
United Kingdom
Marital Status
Married
Driving License
Yes
Awards
- Best Customer Approach Award
- Recognized for Best Service Provider of the month in June 2013