Quality Manager Resume Sample

• Responsible for reducing customer returns and damage claims by 60%. • I run tests on equipment before dispatch. In case of any defects, there is a proper method of identification, reporting and permanent solution suggestion. All the sample tests and consumer feedback reports are checked by me.

• Responsible for checking all the electric goods and testing them. I was also responsible for devising tests and doing cumulative checks in order to sample test more than one machine at a time. • I was responsible for writing weekly reports and checking equipment. All corrections were suggested in the report and weekly checks were also reported to senior management.

• Responsible for checking the production units and sampling the products. • All defects were to be cleared before batch production was finished. I reduced customer claims by a significant percentage within two years of service.

• Responsible for checking all assembled appliances to cancel out any defects or malfunctions. • I was assigned different tasks by the quality manager and I ensured that they were finished on time. • I was responsible for looking after the production defect lists and reporting them to the production unit. A follow up to check that the defect was cleared, was also the quality department's job.