Work Experience
- 11 Years & 6 Months
Jun 2013 to Present
IBM, Silicon Valley LabSoftware Development ManagerIncreased departmental efficiency with improved reporting which has led to greater responsibilities for the entire department, and allowed for a 200% personnel growth over the last four years.
Created SOP's and training guides for projects involving multi-departmental coordination.
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Feb 2011 to May 2013
2 Years & 3 MonthsInformix Software IncSoftware Development and Functional QA ManagerImplemented Quality Inspection Methods, Quality Instructions, and a GP-12 Certification Program that eliminated external sorting.
Improved the quality system to significantly reduce customer PPMs during 2014 MY and obtain GM Quality Excellence Award and HP supplier of the year.
Education
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2007 - 2009
Oxford UniversityMBA (Marketing)Marketing are activities of a company associated with buying and selling a product or service. It includes advertising, selling and delivering products to people -
2003 - 2007
London Business SchoolBS (Computer Science)computer science is the study of automating algorithmic processes that scale. A computer scientist specializes in the theory of computation and the design of computational systems. Its fields can be divided into a variety of theoretical and practical disciplines
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Languages
English (UK)Native or Bilingual ProficiencyFrenchProfessional Working ProficiencySpanishElementary Proficiency -
Technical Skills
- Planning and Review of SOPs
- Releasing API for distribution
- Planning the internal audits
- Reviewing the validation protocols
- Reviewing the APR
- Approving the BPCRs
- Calibration records review
- Inspection Related Activities
- Complaints investigation
- NC,OOS and deviations related activities
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Awards
Best Quality Assurance provider in 2015
New Business development in 2013 f
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Certification
Certified Quality Auditor, Hosten Certificate Course Centre