Mobile Sales Consultant Resume Sample

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Mobile sales consultant with five years selling smartphones, plans and accessories in a high-footfall store in Pune. Matches customers to the right handset and tariff rather than the priciest one, which is why repeat customers ask for him by name. Consistently ranks among the top two on the floor for monthly sales and leads the team on accessory attach rate. Knows the specs, the plans and the trade-in process cold, and handles device setup and data transfer so customers walk out ready to go. Calm with frustrated customers and quick to upsell honestly. Looking for a sales-consultant role with a retailer that rewards genuine service and strong numbers.

Professional Experience

SmartCell Mobile Store - Pune, India

Mobile Sales Consultant April 2018 to Present 8 years & 4 months

Sell smartphones, tariffs and accessories on a high-footfall floor, matching customers to the right device and plan for their needs.
Rank consistently among the top two consultants for monthly sales and lead the team on accessory attach rate.
Handle device setup, data transfer and trade-ins so customers leave with a working, ready-to-use phone.
Explain plans, EMI options and warranties clearly, which has built a base of repeat customers who ask for me by name.
Manage stock displays and demo units, keeping the latest models live and the floor presentable.
Resolve complaints and post-sale issues calmly, protecting the store's reviews and repeat trade.