Sudeep Damodaran Team Leader - Healthcare Operations
+91-8547898837
ds.sudeep@gmail.com
I have 15 years of experience in Healthcare Industry as a Medical Transcriptionist, Medical Scribe, and as a Trainer for Medical Scribing. I would like to work in a challenging environment, where I can implement my existing knowledge and skills, and assist in administrative functions in reputed domestic/overseas assignments.
Work Experience
Cognizant Technologies Pvt Ltd
Team Leader - Healthcare Operations (Sep 2022 to Present) 2 Years & 3 Months
• Reliable team leader with 15+ years of experience, currently coordinating a team of 35 professionals. • Utilized effective leadership skills to motivate and coach team members avoiding potential litigation. • Implemented new strategies to meet the productivity and TAT within client guidelines. • Coached, onboarded, and gave special training to all team members, training a total of 350+ employees. • Provided feedback based on established KPI metrics to help realize overall business goals. • Prioritized duties as required or per directive from the Quality Operations Manager to help run and support the Quality Assurance Program. • Achieved above 80% of throughput in overall (training to operations) and achieved a 4 out of 5 ratings from the manager. • Attended multiple programs offered by the organization including FTL (First Time Lead) as well as EDGE for upskilling myself.
Augmedix Solutions Private Limited
Senior Quality Documentation Specialist - Live Scribing (May 2022 to Aug 2022) 3 Months
• Documented medical history of patient's records including CC, HPI, PMHx, and PSurgHx. • Utilized Electronic Health Records system to record patients medical data, care plans and diagnosis. • Organized treatment protocols in a fast-paced emergency room environment. • Monitored patient medical charts and recognized data discrepancies. • Reported medical data discrepancies to physicians and nursing assistants. • Assisted physicians in accessing all relevant test results and medical history documents.
Flatworld Solutions Pvt Ltd, Bangalore
Senior Executive Medical Scribing - Live Scribing (Apr 2017 to May 2022) 5 Years & 1 Month
• Documented medical history of patient's records including CC, HPI, PMHx, PSurgHx, and A&P. • Utilized Electronic Health Records system to record patients medical data, care plans and diagnosis. • Experienced in multiple EHRs including AllScripts, Athena, ECW, Cerner and has good exposure in specialties such as Internal Medicine, Pediatrics, Ophthalmology, and ENT. • Monitored patient medical charts and recognized data discrepancies. • Reported medical data discrepancies to physicians and nursing assistants. • Assisted physicians in accessing all relevant test results and medical history documents. • Indexed more than 1,00,000 patient's charts to appropriate labels with indexing rate of more than 500 charts per day. • Delivered one-on-one trainings for new hires.
MModal Global Services Pvt Ltd, Bangalore
Healthcare Documentation Editor (Sep 2016 to Feb 2017) 5 Months
• Listened to the recorded dictation of a doctor or other healthcare professional. • Reviewed and edited drafts prepared by speech recognition software, making sure that the transcription is correct. complete, and has a consistent style. • Implemented patient confidentiality guidelines and legal documentation requirements. • Optimized and corrected inconsistencies, errors, and missing information within a report that could compromise patient care. • Good exposure in working almost all the worktypes including Consultation, Discharge Summary, History and Physical, Operative Report, EEG, EMG, Soap notes, Letters, etc. • Assisted physicians in accessing all relevant test results and medical history documents. • Submitted health records for physicians to approve.
Nuance Communications, Coimbatore
Medical Language Specialist (Jan 2014 to May 2016) 2 Years & 4 Months
• Listen to the recorded dictation of a doctor or other healthcare professional. • Review and edit drafts prepared by speech recognition software, making sure that the transcription is correct. complete, and has a consistent style. • Follow patient confidentiality guidelines and legal documentation requirements. • Identify and correct inconsistencies, errors, and missing information within a report that could compromise patient care. • Submit health records for physicians to approve.
MModal Global Services Pvt Ltd, Coimbatore
Healthcare Documentation Editor (Dec 2010 to Jun 2013) 2 Years & 6 Months
• Listen to the recorded dictation of a doctor or other healthcare professional. • Follow patient confidentiality guidelines and legal documentation requirements. • Identify and correct inconsistencies, errors, and missing information within a report that could compromise patient care. • Submit health records for physicians to approve. • Perform quality improvement audits.
Accentia Technologies, Trivandrum
Executive Medical Transcriptionist (Mar 2008 to Nov 2010) 2 Years & 8 Months
• Have undergone an extensive training in medical transcription for almost 3 months. • Listen to the recorded dictation of a doctor or other healthcare professional. • Follow patient confidentiality guidelines and legal documentation requirements. • Identify and correct inconsistencies, errors, and missing information within a report that could compromise patient care. • Submit health records for physicians to approve.
Highest Education
Sri Jayaram Engineering College, Anna University
BE (Electronics and Telecommunication)(2003 - 2007)
ADDITIONAL CERTIFICATIONS
Advanced Medical Coding Training
Completed Advanced Medical Coding from VK BPO Solutions, Chennai in November 2015. I have good knowledge in Medical Terminology, Anatomy, CPT, ICD-9/10, Coding Guidelines, Surgery and Modifiers, and HCPCS Level II.
AIGPE Lean Six Sigma Green Belt
Completed and achieved Lean Six Sigma Green Belt and has been officially certified by AIGPE in April 2024.
AIGPE Lean Six Sigma Black Belt Certification (LSSBB)
I have completed Lean Six Sigma Black Belt course and has been officially certified by AIGPE in May 2024.
Technical Skills
- Medical Terminology
- Electronic Health Records (EHR)
- Typing speed
- Six Sigma
- Training delivery
- Coaching and feedback
- Content development
- Data analysis
- Leadership skills
- Medical coding
- Revenue Cycle Management (RCM)
- Team management
- Power Query
- Microsoft Excel
- PowerBI
Personal Skills
Communicative
Goal Oriented
Team Player
Adaptable
Consistent
LANGUAGES
English (US)
Professional Working Proficiency
Malayalam
Native or Bilingual Proficiency
Hindi
Professional Working Proficiency
PERSONAL
Nationality
India
Date of Birth
1986/05/25
Driving License
Yes