
Trevor Maddox
Liquor Store Clerk
ID checked, shelves stocked, customers advised
Liquor store clerk with five years at a busy neighborhood store in Denver, running the register, the floor and a growing base of regulars. Carded rigorously and maintained a clean compliance record through every state inspection and secret-shopper check. Knows the wine, beer and spirits range well enough to make genuine recommendations, which lifted the store's craft and wine sales. Handles cash and card with accurate end-of-night drawer counts, manages stock rotation and ordering, and keeps the floor clean and well-faced. Calm with difficult customers and firm on refusals when needed. Looking for a retail clerk or keyholder role with a store that values reliability, compliance and product knowledge.
Highland Wine & Spirits - Denver, CO
Liquor Store Clerk
Card every customer who looks under 40 and refuse sales when required, keeping a clean record through state inspections and secret-shopper checks.
Advise customers on wine, beer and spirits, lifting craft-beer and wine sales through genuine recommendations.
Handle cash and card with accurate end-of-night drawer counts that reconcile every shift.
Manage stock rotation, facing and reordering so popular lines stay on the shelf.
De-escalate difficult customers and handle refusals firmly but calmly to keep the store safe and compliant.
Mile High Convenience - Denver, CO
Retail Sales Associate
Managed age-restricted sales, carding customers and refusing sales where required.
Handled stock, deliveries and shelf facing across the whole store each week.
Built solid customer-service and compliance habits around age-restricted products daily.
Earned alcohol-compliance certification and the move to a dedicated liquor store.
Denver Grocery Market - Denver, CO
Retail Cashier
Handled cash, returns and basic stock duties accurately on every shift.
Learned the fundamentals of retail service, cash handling and store routines.
Built the record that led into age-restricted retail and a liquor store.
Denver Central High School
High School Diploma - General Education
Colorado Liquor Enforcement Training
Responsible Alcohol Service & Seller-Server Certification - Alcohol Compliance
Responsible Alcohol Service (Seller-Server)
Colorado Liquor Enforcement (March 2018 to Present)
Tobacco & Age-Restricted Sales Permit
Colorado Department of Revenue (February 2019 to Present)
- Cash & POS Handling
- ID Verification & Compliance
- Wine & Spirits Knowledge
- Customer Service
- Upselling & Recommendations
- Stock Rotation & Ordering
- Merchandising & Facing
- Drawer Reconciliation
- Loss Prevention
- De-escalation
English (US)
Native or Bilingual ProficiencySpanish
Limited Working ProficiencyClean compliance record
Grew craft & wine sales
Wine & Spirits Knowledge
Colorado Beverage Education (May 2020 to Present)
Craft Beer & Cellar Management
Colorado Beverage Education (June 2021 to Present)
- Reliability
- Integrity
- Composure
- Communication
- Attention to Detail