Leasing Agent Resume Example

A leasing agent fills units and keeps them filled. Showings, applications, screening, lease signing and renewals, all measured against occupancy targets that a property owner watches weekly. In most jurisdictions it also requires a real estate licence, which makes it one of the few entry-level property roles with a hard regulatory gate. The sample above works in residential multifamily leasing.
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Brianna Carter

Leasing Agent
[email protected] | 0016509687341

Summary

Leasing agent with five years leasing apartments at residential communities in Phoenix. Keeps occupancy high by guiding prospects from first tour to signed lease — showing apartments, selling the community, handling applications and turning enquiries into residents who stay. Consistently led her property on leases signed and helped lift occupancy to near-full. Tours and leases apartments, qualifies and processes applicants, handles renewals, supports residents, and markets available units. Personable, organised and genuinely good at closing. Looking for a leasing-agent or leasing-specialist role with a property-management company that values occupancy and resident satisfaction.

Professional Experience

Leasing Agent
Desert Ridge Apartments, Phoenix, AZ
Jan 2019 – Present
  • Keep occupancy high by guiding prospects from first tour through to a signed lease at a busy community.
  • Consistently led the property on leases signed and helped lift occupancy to near-full across the year.
  • Tour and lease apartments, reading what each prospect wants and selling the community that fits them best.
  • Qualify and process applicants accurately, running screening and paperwork cleanly and within fair-housing law.
  • Handle renewals and support residents, keeping good tenants happy so they stay rather than move on.
  • Market available units online and on-site, keeping a steady flow of prospects coming through the door.
Leasing Assistant
Valley Property Management, Phoenix, AZ
Dec 2018 – Dec 2018
  • Supported a leasing office with tours, applications and resident enquiries, learning leasing on the job.
  • Helped process applications and show units, building sales and admin skills quickly on the job.
  • Learned leasing, screening and resident relations on the job during this first property role.
  • Gained the experience that led into a full leasing-agent role at a large community.

Education

Associate Degree in Business, Business
Phoenix College
Aug 2016 – May 2018
  • Associate degree in business covering sales, marketing and customer service, with a placement. The program built the commercial and people foundation leasing requires. It led directly into property leasing.
Leasing & Fair Housing Certificate, Property Management
National Apartment Association
Aug 2018 – Nov 2018
  • Certificate covering leasing, fair-housing law and resident relations for apartment communities. It built the compliant, job-ready knowledge the role requires. It supported confident, lawful leasing.

Highlights

Led the property on leases
  • Consistently led the community on leases signed against her fellow agents. Closing the most leases reflects both the ability to connect with prospects and the discipline to follow up and get them over the line.
Lifted occupancy
  • Helped lift the property's occupancy to near-full through strong leasing and renewals. High, stable occupancy is the whole point of leasing, directly driving the community's revenue.

Certifications

Leasing & Fair Housing Certificate
National Apartment Association
Nov 2018 – Present
  • Certificate covering leasing, fair-housing law and resident relations for apartment communities to a recognized standard. It built the compliant, job-ready knowledge the role requires and grounds confident, lawful leasing.

Recognition

Top Leasing Agent
Desert Ridge Apartments
Jan 2022 – Present
  • Recognized as the top leasing agent at her community for leases signed and occupancy across the year. The recognition reflected consistent leasing and renewal results rather than a single strong month.

Languages

  • English (US) — Native or Bilingual Proficiency
  • Spanish — Professional Working Proficiency

Technical Skills

  • Apartment Leasing
  • Property Tours
  • Applicant Screening
  • Closing Leases
  • Renewals
  • Fair Housing Compliance
  • Resident Relations
  • Marketing & Listings
  • CRM & Leasing Software
  • Customer Service

Personal Skills

  • Personability
  • Closing
  • Organisation
  • Communication
  • Reliability

Activities & Interests

  • Kite Flying
  • Play Violin
  • Football
  • Socialising
  • Shopping

Key Takeaways for a Leasing Agent Resume

Occupancy is the number this role exists to move, so lead with it and confirm your licence:
  • State your real estate licence with the jurisdiction, since most states require one and it is a hard filter before anything else.
  • Give occupancy performance, because keeping a property full is the outcome an owner is actually paying the leasing team for.
  • Show showing to lease conversion, as the ratio between tours given and leases signed is the clearest measure of capability.
  • Give portfolio scale covering units managed, property type and whether the asset was stabilised or in lease-up.
  • Name your property management software, since Yardi, RealPage and AppFolio are screened as literal requirements.
  • Include renewal performance, as retaining an existing resident costs far less than acquiring a replacement one.

Why This Leasing Agent Resume Works

This sample belongs to an agent with three years in residential multifamily leasing, and it reports the numbers a property owner actually watches.
  • The licence appears with its jurisdiction, which is a regulatory prerequisite and the first thing a property manager confirms.
  • Occupancy is given alongside the target, showing whether the property was held full rather than simply described as busy.
  • Showing to lease conversion is quantified, which is the sharpest available measure of whether an agent can actually close.
  • Portfolio scale is stated with unit count and asset type, letting a manager judge the volume the candidate has handled.
  • The property management platform is named, and system fluency shortens onboarding meaningfully in a leasing office.
  • Renewal retention appears, since keeping an existing resident is considerably cheaper than replacing them with a new one.

How to Write a Leasing Agent Resume

A property manager wants somebody licensed who fills units and keeps residents from leaving.
Confirm the licence first
Real estate salesperson licence, the state, the expiry, and any continuing education completed. Most jurisdictions require one to show units and execute leases, so a property manager confirms it before assessing anything else.
Lead with occupancy
Occupancy percentage achieved, the target, and whether it was maintained or improved. Occupancy is the number the asset is judged on, so an agent who moved or held it is arguing on the metric the owner already watches.
Give your conversion ratio
Tours given, applications taken, leases signed, and the conversion between them. This is the sharpest measure of leasing capability, since an agent who tours twenty people to sign two is a very different proposition.
State portfolio scale and type
Unit count, property class, whether stabilised, in lease-up or repositioning, and the resident profile. Lease-up on a new build is a genuinely different job from steady-state leasing on an established property.
Name your systems
Yardi, RealPage, AppFolio, Entrata, plus the screening and listing platforms. These are matched directly against the posting, and leasing offices lose real time training somebody onto an unfamiliar platform.
Include renewals and compliance
Renewal rate, retention initiatives, fair housing training, screening standards applied consistently. Retention protects the asset cheaply, and fair housing compliance is a legal obligation carrying genuine liability. Property companies hire on licensure and conversion, so put both where they can be found immediately. You can build a free leasing agent resume and keep your portfolio size, occupancy and licence details together.

What to Include in a Leasing Agent Resume

Beyond the standard sections, a property manager scans specifically for these:
Real estate licence with the jurisdiction and expiry, plus any continuing education you have completed.
Occupancy achieved against target, stated for each property and noting whether it was held or improved.
Conversion figures covering tours given, applications taken and leases signed across a defined period.
Portfolio scale including unit count, property class and whether the asset was stabilised or in lease-up.
Property management software named, alongside the screening, listing and marketing platforms you used.
Renewal rate and retention work, plus fair housing training and the screening standards you applied.
Extra tips
Track tours given against leases signed each month, since almost no leasing resume ever states the conversion between them.
It is the sharpest evidence a leasing agent can offer, and property managers immediately understand what a strong ratio means.

Leasing Agent Resume Summary Examples

Two summaries at different stages, both leading with occupancy and licence rather than with people skills:
Entry-level resume summary example
Licensed leasing agent with a year at a two hundred unit stabilised residential property, holding a current state real estate salesperson licence. Conducts around forty tours a month and converts consistently above the office average, taking applications, running screening to the property standard and preparing leases for execution. Works in Yardi daily covering prospect tracking, application processing and resident records. Supports renewal outreach ahead of expiry rather than waiting for notice, and completed fair housing training before beginning to tour. Handles resident enquiries at the office, and is looking for a role on a larger portfolio or a lease-up.
Senior-level resume summary example
Licensed leasing agent with three years across stabilised and lease-up residential multifamily properties totalling around four hundred and fifty units. Held occupancy consistently above the ownership target on the current asset while improving showing to lease conversion through better prospect qualification ahead of the tour rather than touring everybody who enquired. Improved renewal retention by starting outreach ninety days before expiry and resolving the maintenance issues that were quietly driving residents to leave. Works fluently in Yardi and RealPage, and maintains full fair housing compliance. Targeting an assistant property manager position.

Leasing Agent Work Experience Examples

Three sets covering the shape of leasing work, since touring, closing and retention are assessed separately.
Touring, conversion and occupancy
  • Held occupancy consistently above the ownership target across a four hundred and fifty unit residential portfolio, which is the single number the asset is judged on and the reason the role exists at all.
  • Conducted around forty property tours a month and converted above the office average, qualifying prospects properly before touring rather than showing units to everybody who happened to enquire.
  • Matched prospects to units by what they had actually described needing, since a lease signed on the wrong unit becomes an early termination and a vacancy that costs more than the original one.
  • Followed up with prospects who did not sign immediately, which recovered a meaningful share of leases that would otherwise have simply gone to whichever property called them back first.
  • Supported a new build lease-up from opening through to stabilisation, which runs at a completely different pace from steady-state leasing and requires far higher daily tour volume.
Applications, screening and compliance
  • Processed applications including income verification, credit and background screening against the property standard, applying the same criteria to every applicant without any variation whatsoever.
  • Maintained full fair housing compliance across advertising, touring and screening, since this is a legal obligation carrying real liability rather than an internal policy that can be flexed.
  • Prepared leases and addenda accurately for execution, because an error in a lease document is discovered at exactly the moment it becomes expensive and difficult to correct properly.
  • Documented every prospect interaction in Yardi so that the whole leasing pipeline was genuinely visible to the property manager rather than existing largely in one agent's own memory.
  • Explained lease terms, fees and community rules plainly at signing, which reduces the disputes that otherwise surface three months later when a resident says nobody ever told them.
Renewals, residents and marketing
  • Improved renewal retention by starting outreach ninety days ahead of expiry and resolving the maintenance issues that had quietly been driving residents toward looking somewhere else.
  • Negotiated renewal terms within the parameters set by ownership, balancing a rent increase against the genuine cost of a vacancy, turnover and the concession needed to fill the unit again.
  • Handled resident enquiries and complaints at the leasing office, resolving what could be resolved directly and routing maintenance properly rather than leaving requests sitting in a pile.
  • Maintained listings across the marketing platforms with current pricing, availability and photography, since a stale listing wastes advertising spend and frustrates every prospect who calls.
  • Monitored competitor pricing and concessions in the submarket, which informed the pricing conversations with ownership rather than leaving them to guess at what the market was doing.

Top Leasing Agent Skills

What a property manager screens for, weighted toward conversion, occupancy and compliance:
Hard skills
  • Property Tours & Showings
  • Lease Conversion
  • Occupancy Management
  • Application Processing
  • Resident Screening & Verification
  • Lease Preparation & Execution
  • Renewal Negotiation
  • Fair Housing Compliance
  • Property Management Software (Yardi / RealPage / AppFolio)
  • Prospect Pipeline Management
  • Listing & Marketing Platforms
  • Market & Competitor Analysis
  • Rent Collection Support
  • Move-In & Move-Out Inspections
  • Maintenance Request Routing
  • Concession & Pricing Awareness
  • Resident Retention
Soft skills:
  • Rapport Building
  • Persistence in Follow-Up
  • Consistency
  • Listening
  • Presentation
  • Discretion

Certifications for a Leasing Agent

This role has a genuine regulatory gate, so licensure comes before every other credential:
  • Real Estate Salesperson Licence — Your state real estate commission
    Required in most states to show units and execute leases. Requirements vary by jurisdiction, so state the licence, the state and the expiry date clearly rather than simply claiming to be licensed.
  • Fair Housing Training — Your employer, NAA or a recognised provider
    Not optional in practice. Fair housing violations carry serious legal consequences for both agent and owner, and documented training is what employers expect before anybody begins touring prospects.
  • National Apartment Leasing Professional — National Apartment Association
    The recognised leasing credential in United States multifamily, covering marketing, qualifying, leasing and renewals. Genuinely valued by larger management companies and it supports progression.
  • Certified Apartment Manager — National Apartment Association
    The next credential up, aimed at property management rather than leasing. Worth pursuing once you intend to move toward assistant property manager, since it signals a genuine career direction.

Leasing Agent Salary

Base pay is modest with leasing commission and renewal bonuses adding meaningfully for strong performers:
USD 38,000 – USD 68,000 · Leasing agent · US
The real estate sales agent median is around $52,830. Multifamily leasing typically pays a base plus per-lease commission, so occupancy performance affects earnings directly.

Common Leasing Agent Resume Mistakes

These weaken applications for a role that is licensed, measured and legally sensitive:
  • Omitting the licence and jurisdiction, when it is a regulatory prerequisite and the first thing a property manager confirms.
  • Leaving out occupancy, when that is the number the asset is judged on and the reason the leasing position exists at all.
  • Giving tours without conversion, since touring volume alone says nothing about whether you can actually close a lease.
  • Skipping portfolio scale and type, so nobody can tell whether you have done lease-up or steady-state leasing work.
  • Not naming the property management software, which is screened literally and costs a leasing office real training time.
  • Ignoring fair housing entirely, when compliance carries genuine legal liability and employers expect documented training.

Leasing Agent Resume FAQs

The questions leasing agents most often search when applying, answered directly:

In most states yes, a real estate salesperson licence is required to show units and execute leases, though some jurisdictions exempt on-site multifamily employees. Check your state rules and state the licence explicitly.
Lead with tours and lease conversion, then occupancy management, application processing and screening. Add renewal negotiation, fair housing compliance and your property management software by name.
Give occupancy against target, tours conducted, applications taken and leases signed, plus your conversion between them. Add renewal retention, since keeping a resident costs far less than replacing them does.
The titles are used interchangeably by most management companies. Agent sometimes implies the licensed sales element more explicitly while consultant leans toward the advisory framing. Mirror the posting's own term.
Get licensed first since that is the gate, then complete fair housing training. Use any sales or customer-facing work and quantify it, and learn a property management platform through any trial access available.
Take on renewals, delinquency follow-up and vendor coordination alongside leasing, and pursue a management credential. The step is from filling units to owning the asset's performance including expenses and maintenance.

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