Key Account Manager Resume Sample

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Daniel Schmidt
Key Account Manager

Growing the relationships the business depends on most

[email protected]
+49 69 555 1157
linkedin.com/in/daniel-schmidt-kam

Key account manager with ten years owning the most important client relationships for B2B companies in Frankfurt. Treats the biggest accounts as partnerships rather than transactions — understanding the client's business deeply, becoming their trusted point of contact, and growing the relationship and the revenue it brings over years. Grew a strategic account substantially and retained the company's largest client through a difficult renewal. Manages key accounts and relationships, builds account plans, negotiates contracts and renewals, coordinates delivery across teams, and grows revenue. Commercial, relationship-driven and genuinely trusted by clients. Looking for a senior key-account or strategic-account role with a company whose major clients are central to its success.

Work Experience
Rhein B2B Solutions - Frankfurt, Germany

Key Account Manager January 2016 to Present 10 years & 7 months

Own the company's most important client relationships, treating major accounts as partnerships rather than transactions.
Grew a strategic account substantially and retained the company's largest client through a difficult renewal.
Understand each key client's business deeply, becoming the trusted point of contact they call before anyone else.
Build and execute account plans, finding the opportunities to grow the relationship and the revenue it brings.
Negotiate contracts and renewals, protecting margin and the relationship while securing long-term commitments.
Coordinate delivery across internal teams, making sure the company delivers on every promise to its biggest clients.
Main Commercial Group - Frankfurt, Germany

Account Manager July 2012 to December 2015 3 years & 6 months

Managed a portfolio of B2B accounts, growing revenue and retention across a range of clients.
Built relationships, negotiated deals and coordinated delivery, learning account management on the job.
Learned relationship management, negotiation and account growth on the job across more than three years.
Gained the results that led into a key-account-manager role handling the firm's strategic clients.
Education
Frankfurt School of Finance & Management

MBA (September 2010 to June 2012)

MBA covering sales, marketing, finance and strategy, with a focus on B2B account management. The programme built the commercial grounding that strategic account management requires across complex client relationships.
Goethe University Frankfurt

BSc in Business Administration (September 2006 to June 2010)

Degree in business administration covering sales, marketing and management, with industry projects. The study built the commercial foundation for a sales career. It set the path into key account management.
Highlights
Grew a strategic account
Grew a strategic account substantially by deepening the partnership and finding new opportunities. Expanding a major account through trust and genuine value, rather than discounting, is exactly what key account management is about.
Saved the biggest client
Retained the company's largest client through a difficult renewal that could easily have been lost. Holding on to a key account when the relationship is under strain protects revenue that would cost far more to replace.
Strategic Account Growth
Strategic Account Growth

Key Account Manager (January 2021 to December 2021)

Built and executed a multi-year plan to grow a strategic account, deepening relationships across the client and adding new services, which substantially increased the revenue and strength of the partnership.
Certifications
Strategic Account Management Certification

Strategic Account Management Association (January 2017 to Present)

Professional certification covering strategic account management, negotiation and B2B relationship growth to a recognised standard. It formalised the account-management discipline applied across the company's most important clients.
Technical Skills
  • Key Account Management
  • Relationship Building
  • Account Planning
  • Contract Negotiation
  • Revenue Growth
  • Client Retention
  • Cross-Team Coordination
  • Commercial Acumen
  • Forecasting
  • Stakeholder Management
Langauges
German
Native or Bilingual Proficiency
English (UK)
Full Professional Proficiency
French
Professional Working Proficiency
Personal Info
Location
Frankfurt, Germany
Nationality
German
Gender
Male
Notice Period
3 months
Date of Birth
1988-09-12
Personal Skills
Relationship Skills
Commercial Acumen
Trustworthiness
Communication
Persistence
Activities & Interests
Music
Dancing
Newspaper
Gambling
Driving

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