Junior Systems Administrator Resume Sample

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Junior systems administrator with three years supporting servers, networks and end users for a Birmingham IT services company. Handles user administration, patching, backups and monitoring, and resolves escalated support tickets that get past the first line. Automated a set of routine account-provisioning tasks with PowerShell, saving the team several hours each week. Supports Windows Server, Active Directory, Microsoft 365 and basic networking, and keeps documentation current. Eager to learn, methodical with a problem, and reliable on the on-call rota. Working toward further certifications and a full systems-admin role. Looking for a junior or mid systems-administration role with a team that invests in its people.

Work Experience

(April 2021 to Present)5 years & 3 months

Midlands IT Services - Birmingham, UK

Junior Systems Administrator

Administer Windows Server, Active Directory and Microsoft 365 for multiple client environments.
Automated routine account-provisioning tasks with PowerShell, saving the team several hours each week.
Handle patching, backups and monitoring, acting on alerts before they become outages.
Resolve escalated support tickets that get past the first-line helpdesk team.
Support basic networking — switches, firewalls and VPNs — under senior administrators.
Keep system documentation and asset records current and cover the on-call rota.