Healthcare Business Analyst Resume Sample

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Emily Wolpert

Healthcare Business Analyst

Bridging healthcare, data and better systems

[email protected]
+1 313 555 0706
linkedin.com/in/emily-wolpert-hba

Healthcare business analyst with eight years improving systems and processes for hospitals and health systems in Detroit. Bridges clinical, operational and IT teams — gathering requirements, analyzing data and workflows, and helping deliver the systems and changes that improve care and efficiency. Led the analysis for an EHR optimization that streamlined clinical workflows and cut documentation time. Gathers and documents requirements, analyzes healthcare data and processes, supports system implementations and UAT, and ensures changes meet clinical needs and compliance. Strong on both the analytical rigor and the healthcare and stakeholder understanding the role demands. Detail-focused and genuinely motivated by better patient care. Looking for a healthcare-business-analyst or health-IT role with a provider or health-tech organization improving how care is delivered.

LocationDetroit, MI
NationalityAmerican
GenderFemale
Notice Period1 month
Date of Birth1991-06-14
Work Experience
(April 2017 to Present)9 years & 4 months

Detroit Health System - Detroit, MI

Healthcare Business Analyst

Bridge the clinical, the operational and the IT teams to improve the healthcare systems and processes.
Led the analysis for an EHR optimization that streamlined the clinical workflows and cut documentation time.
Gather and document all the requirements and analyze all the healthcare data and the clinical workflows.
Support all the system implementations, the configuration and all of the user-acceptance testing throughout.
Ensure that all the changes meet the clinical needs, the compliance and the patient-safety standards.
Translate between the clinical staff and the IT teams to deliver the right solutions every time.
(August 2015 to March 2017)1 year & 8 months

Michigan Healthcare Services - Detroit, MI

Business / Systems Analyst

Analyzed the processes and data and gathered the requirements for the health projects.
Supported the EHR and all the system changes and the testing there.
Learned the healthcare IT, the analysis and the compliance on the job.
Gained the certification and then progressed into a healthcare-business-analyst role.
(June 2013 to July 2015)2 years & 2 months

Michigan Healthcare Services - Detroit, MI

Healthcare Data Analyst

Worked as a data analyst on the healthcare reporting and quality data.
Learned the clinical data, the systems and reporting on the job.
Built up the healthcare grounding that good analysis is built on.
Then earned the move into a business and systems-analyst role from there.
Education
(August 2011 to May 2015)3 years & 10 months

University of Michigan

BSc in Health Informatics - Health Informatics

Degree in health informatics covering healthcare systems, data and analysis, with a placement. The placement led into healthcare business analysis. Built the health-and-analytics foundation the role needs.
(January 2017 to June 2017)6 months

IIBA / HIMSS

Business Analysis & Healthcare IT Certification - Healthcare Analysis

Certification in business analysis and healthcare IT covering requirements, EHR systems and compliance. It formalised the analysis toolkit used daily. Applied directly to system optimization and requirements work.
Highlights

EHR optimization

Led the analysis for an EHR optimization that streamlined clinical workflows and cut documentation time. Less time on documentation gives clinicians more time with patients.

Clinical and technical bridge

Translates between clinical staff and IT so projects deliver what care actually needs. Bridging those two worlds is exactly where healthcare BAs add value.
Certifications

Business Analysis & Healthcare IT

IIBA / HIMSS (June 2017 to Present)

Certification in business analysis and healthcare IT covering requirements, EHR systems and compliance. It formalised the analysis toolkit used daily. Applied directly to system optimization and requirements work.

Agile BA & Clinical Systems

IIBA (April 2019 to Present)

Certification in agile business analysis and clinical systems covering user stories, EHR workflows and compliance. It supports the requirements and the configuration work across the healthcare projects.
Languages

English

Native or Bilingual Proficiency

Spanish

Limited Working Proficiency
EHR Optimization Project

Clinical Workflow Redesign

Healthcare Business Analyst (January 2019 to October 2019)

Redesigned the clinical documentation workflows in the EHR with the care teams, removing the duplicate steps so clinicians spent less time on screens and far more time with their patients.

Patient-Scheduling System Rollout

Healthcare Business Analyst (January 2020 to September 2020)

Led the analysis and rollout of a new patient-scheduling system, mapping the booking workflows and configuring it so clinics ran smoother and patients waited less for their appointments.
Personal Skills
  • Analytical Thinking
  • Communication
  • Attention to Detail
  • Empathy
  • Problem Solving
Technical Skills
  • Requirements Gathering
  • Healthcare Data Analysis
  • Workflow Analysis
  • EHR Systems
  • System Implementation
  • UAT Support
  • Process Improvement
  • Healthcare Compliance
  • Stakeholder Management
  • Documentation
Activities & Interests
Gardening
Sculpting
Socialising
Watching Tv
Dancing

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