General Manager-Hotel Resume Sample

• I look after all the hotel work including restaurant, dining area, room service, kitchens and cleaning. • I also check the gardens and outdoor facilities of the hotel. Gymnasium management and record of equipment is also handled by trained team that I supervise. • I train staff and ensure that world class service and customer care is provided to all guests and visitors.

• I was responsible for looking after the daily operations and checking quality of work. • It was my duty to check the check-in procedures, room service, room cleaning and the handling of kitchen staff. • I was in charge of smooth laundry service and ensured that all operations and expenses were maintained. • Budgeting and managing teams was my duty. I also trained the staff and kept a thorough check on the cleaning services and round the clock services to guests in their rooms.

• I was in charge of all hotel operations. • I managed the different teams and ensured that all daily operations were carried out properly. I checked the concierge services and also kept a close eye on the reception procedures. • It was my duty to welcome visitors and be present to hear if they had any complains. I also amended the mistakes and ensured better work.

• I was responsible for managing the visitors for the conference rooms and restaurants in the hotel. Keeping the lobby and reception area checked was my main concern. • I had to remain present to meet with guests and welcome them. I was also responsible for answering complains or questions. • It was my duty to check the quality of service on the floor and to ensure that the reception check-ins do not take very long. Aligning the concierge was also my duty.