Work Experience
- 18 Years & 6 Months
Jun 2006 to Present
Burger WorldFast Food ManagerCurrently I supervise the restaurant team and also manage the cash register at busy times. I am responsible for creating a happy environment so that the staff members feel good about their work.
I am responsible for maintaining hygiene standards. The kitchen and the hall area are regularly checked and cleaned.
I am also responsible for greeting customers and making them feel comfortable. Good service, speedy food preparations and good presentation are also my duty.
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Feb 1996 to May 2006
10 Years & 3 MonthsGina's Sandwiches and SnacksFast Food ManagerWorked for a decade with the most efficient and responsible team. I was responsible for training the staff and was directly overseeing the daily operations of the restaurant.
I was responsible for speedy service, friendly environment and high hygiene standards.
I was also responsible for launching promotions, offers and special events to enhance profits. Budgeting and routine checks were also my responsibility.
Education
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Languages
English (UK)Native or Bilingual ProficiencyFrenchProfessional Working ProficiencySpanishElementary Proficiency -
Technical Skills
- Customer Relations
- Staff Management
- Cash Handling
- Cash Register Ethics
- Speedy Service
- Food and Beverage Knowledge
- Daily Plans
- Strategy of Promotions
- Sales Enhancement
- POS Standards
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Achievements
Won the Best Manager award due to fast food business profit.
Won the Feed a Poor campaign by the City Mayor. Became an icon for charity work.
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Courses
Completed course for fast food services and customer care
Became a trainer for staff members to educate them about customer service and hygiene standards