Realtime CV Logo
REPORT A BUG

Sleek Resume Builder

RESUME BUILDER

$12

Sleek Resume Builder is one of our premium resume builder template. It is a general purpose resume builder with all the customization options available. You can transform sections based on your own preferences and professional needs. The template offers three layout options based on top section and three based on section heading style allowing you to utilize the blend of these for numerous custmozations. On top of that you are able to hide or show any section based on your interests and needs. It targets all the industry professionals at all career levels. The resume builder is adjustable on multiple pages and our resume developers have handled page breaks without disturbing the page layout. The resume builder does not have any character limits in any section and you can enter all of your information and design will adjust automatically.



You haven't bought the CV yet. Once you buy the CV then you will have full control to download the CV in Print ready PDF format file and other feature will be enbled as well.
#41a7ae
Resume Preferences
CV Picture
Matthew Clark Hotel Front Desk Agent
0015078832164
mattclark@empireh.com
An enthusiastic, hospitable and pleasant front desk agent with many years in the hospitality business. I have no formal education in hotel work but I do have a lot of experience. As a fast learner I have learnt the skills such as customer service and knowledgeable solutions for different situations. I wish to work better and therefore am seeking work in a big hotel that requires a higher standard of work and duty.

jpg

Professional Experience

ADD NEW

Empire Hotel
Front Desk Agent
(Jun 2013 to Present) 11 Years & 10 Months

I look after the reception area and also greet customers at the reception.

I assign rooms against reservations and ensure swift check ins and check outs. I instruct concierge to carry luggage in and out of rooms.

I am responsible for handling all kinds of confrontational situations and handling irate guests or visitors in the most neutralizing manner.

Roland Resort
Front Desk Agent
(Feb 2007 to May 2013) 6 Years & 3 Months

I was responsible for greeting guests and offering booking service.

I ensured that all check ins were efficiently handled and the luggage was taken t the assigned room.

It was my duty to take reservations as well.

I booked room reservations and also reserved tables at the hotel eatery and outdoor restaurant.

City Heights Hotel
Front Desk Attendant
(Oct 2004 to Jan 2007) 2 Years & 3 Months

I was responsible for greeting guests and handling their luggage.

It was my duty to be able to answer any questions that guests asked. I was also in charge of taxi hiring and booking reservations for lunch or dinner at the hotel.

I was in charge of ensuring that excellent customer service was delivered.

Technical Skills

  • Customer Relations
    • 1.
    • 2.
    • 3.
    • 4.
    • 5.
    • 6.
    • 7.
    • 8.
  • Answering Queries
    • 1.
    • 2.
    • 3.
    • 4.
    • 5.
    • 6.
    • 7.
    • 8.
  • Room Assigning
    • 1.
    • 2.
    • 3.
    • 4.
    • 5.
    • 6.
    • 7.
    • 8.
  • Fast Check In and Check Out
    • 1.
    • 2.
    • 3.
    • 4.
    • 5.
    • 6.
    • 7.
    • 8.
  • Handling Luggage
    • 1.
    • 2.
    • 3.
    • 4.
    • 5.
    • 6.
    • 7.
    • 8.
  • Booking Taxi and Reserving Seats
    • 1.
    • 2.
    • 3.
    • 4.
    • 5.
    • 6.
    • 7.
    • 8.
  • Communication
    • 1.
    • 2.
    • 3.
    • 4.
    • 5.
    • 6.
    • 7.
    • 8.
  • Organizational Skills
    • 1.
    • 2.
    • 3.
    • 4.
    • 5.
    • 6.
    • 7.
    • 8.
  • Guest Courtesy
    • 1.
    • 2.
    • 3.
    • 4.
    • 5.
    • 6.
    • 7.
    • 8.
  • Detail Oriented
    • 1.
    • 2.
    • 3.
    • 4.
    • 5.
    • 6.
    • 7.
    • 8.
  • Vigilant
    • 1.
    • 2.
    • 3.
    • 4.
    • 5.
    • 6.
    • 7.
    • 8.

Personal Skills

Education

ADD NEW

Vocational and Self Sufficiency Program
Hotel Management-Training
(Aug 2003 to Mar 2004)
Six month course to understand hotel operations
Albany High
High School Diploma
(Aug 2001 to Jun 2003)
A good student.

Trainings

ADD NEW

Customer Service
I was trained at the Daisy Hotel for dealing with customers in a courteous manner. I was also taught to troubleshoot minor problems and neutralize and calm irate customers if need be.
Hotel management
I brief training was given to introduce me to the workings of a hotel and what each employee is expected to do. I was also taught about the duties of front desk employees and reception area attendants.

Personal

  • Nationality
    United States
  • D.O.B
    1985/10/22
  • Marital Status
    Single
  • Driving License
    Yes

Languages

English (US)
Native or Bilingual Proficiency

Activities & Interests

  • Cycling Icon
    Cycling
  • TV Icon
    TV
  • Eating Icon
    Eating
  • Web Surfing Icon
    Web Surfing
  • Reading Icon
    Reading
  • Travelling Icon
    Travelling

Realtimecv.com

Your details don't fit into this design? Want some customizations in the design? Click the button below to view custom design gallery or contact us if you need customization in this design
Custom Design Contact Us


#41a7ae

NTM3MTU5