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Zavier Fredericks Restaurant Owner

662839283392

zavier@email.com

637 389 3927

www.zavier.com

High energy background in a fast-paced culinary setting. Possess outstanding knowledge of the food industry, superior communication skills and a passion for excellence in a customer-oriented environment. Tenacious and resourceful with deep knowledge of holding and maintaining customer loyalty in a food service environment.

Professional History

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Greys Paradise Food Center

Restaurant Owner (Jun 2013 to Present) 11 Years & 10 Months

• Scheduled and directed staff in daily work assignments to maximize productivity. • Efficiently resolved problems or concerns to the satisfaction of all involved parties. • .Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.

Viesel Food Corner

Restaurant Manager (Feb 2011 to May 2013) 2 Years & 3 Months

• Greet restaurant patrons and ensure that they are seated properly by coordinating service through restaurant hosts • • Oversee the customers to ensure that they are being well taken care of by the restaurant staff • • Estimate food consumption and coordinate with suppliers to make sure that food and beverage items do not run out

Viesel Food Corner

Assistant Manager (Apr 2009 to Jan 2011) 1 Year & 9 Months

• • Welcomed customers and assisted in seating them • • Provided them with menus and informed them of the day’s special • • Assisted customers in making choices by providing them with information on menu items

Viesel Food Corner

Internship (Jan 2009 to Mar 2009) 2 Months

• Took orders and repeated them to ensure accuracy • Provided customers with a timeline for order delivery • Relayed orders to kitchen staff and followed up on each order to ensure timely preparation

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Qualification

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School of Cooking

Diploma in Culinary Management(2007 - 2009)

School of Cooking

Bachelors in Hotel Management(2003 - 2007)

Shah College

High School(2001 - 2003)

SELECTED ACHIEVEMENTS

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Viesel Food Corner

Grew customer base by 50% in the first year hired as restaurant manager at Viesel Food Corner

All Smiles Program Launch

Introduced All Smiles, a customer service directive that endorsed the cliché “the customer is always right”

Order Time Decrement

Streamlined food ordering system by introducing real time orders through tablets, decreasing order time by 35%

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Technical Skills

Hiring and training
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Stable work history
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Operations management
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Bilingual in English and Spanish
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Supervisory skills
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Strong leader
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Customer-oriented
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Servsafe certified
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Health and safety
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Hospitality management
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Menu planning
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Finance handling
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Personal Skills

Devoted

Goal Oriented

Innovative

Adaptable

LANGUAGES

Spanish

Native or Bilingual Proficiency

French

Limited Working Proficiency

English (UK)

Limited Working Proficiency

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PERSONAL

Nationality

Spain

Date of Birth

1976/11/15

Marital Status

Single

Driving License

Yes

Skype

zavier@skype.com

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Strengths

- Hardworker

- Attention to details

- computer competencies

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