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Work Experience
Oceanwide Call Center
Supervisor
(Jun 2013 to Present)
11 Years & 10 Months
• Looking after office matters and driving a team of 10 members, to deliver the maximum is my motto. I lead my team through good communication in order to achieve goals that are ahead of the target. It is my duty to communicate with every individual and maintain a healthy atmosphere within the office. Attending office calls, holding meetings and discussing workplans is part of my responsibilities. I have to assign tasks and follow up on each team member so that a smooth pace is maintained. I have to keep a keen eye on individual efforts and offer appraisal where due. It is my job to remain alert and informed about the matters of the business. I have to drive my team to perform just according to the company aims.
Dreamland Children's Play Area
Assistant Supervisor
(Feb 2009 to May 2013)
4 Years & 3 Months
• My main job was to assiste the supervisor in keeping the team work in coordination. I had to take rounds of the play area and take an update from each team member about the job. I was also in charge of getting the tasks done before the deadlines. Every ride and show was to be checked by the supervisor before the start of the day and I was to accompany this procedure. I was also to recruit new team members and ride controllers. During the peak hours, I was assigned areas to look after and I had to ensure safe and secure function of the rides and timely dispersal of crowds.
Talvin Stores
Assistant Supervisor
(Apr 2007 to Jan 2009)
1 Year & 9 Months
• Responsible for hiring new staff. Also looked after the working hours and efficiency of each worker. Ensured that all store aisles were well stocked and not messy. I also had to assign time slots to staff members for lunch breaks. Attending calls and answering customer queries was also part of my job. I was responsible for delivering a daily report to the supervisor.
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