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0016803549012
millsjohn@hotmail.com
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John Mills Collection Manager
Responsible collection manager with experience in handling and collecting payable from clients and customers. I have been in the field for a long time and have learnt a lot. I wish to serve at a more secure position and use my knowledge to contribute to company growth.

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  • 11 Years & 10 Months

    Jun 2013 to Present

    Hanson Bank
    Credit and Collection Manager

    Responsible for handling the payment schedules and contacting customers to pay the pending bills.

    I was responsible for administering the collection staff and ensuring that the customers are dealt in an amicable manner.

    I successfully reduced the pending payable accounts by more than 70% through prepayment and security deposit policies.

  • Feb 2006 to May 2013

    7 Years & 3 Months
    Coral Bank Credit Card Department
    Collection Supervisor

    Responsible for following the financial records of the company and calling customers who have overdue payments pending.

    I was responsible for visiting them and discussing the payment plans in case they found it hard to pay the company an increased amount.

    I always tried to understand the clients and help them in every way possible, keeping in mind that the company did not suffer losses.

    I also learnt arbitration and settlements at the job.

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  • 2000 - 2004

    State College
    BS Finance
    A good student.

  • 1998 - 2000

    Wesley High
    High School
    Good student.

  • Languages

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    English (US)
    Native or Bilingual Proficiency
    Italian
    Limited Working Proficiency

  • Technical Skills

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    • Customer Relations
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    • Payment Record
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    • Updating Payments
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    • Money Handling
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    • Visiting CLients
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    • Conversation
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    • Independent Worker
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    • Management
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    Achievements

    Appreciated for never missing a scheduled project. I always received payments and cheques on time.

    I was awarded for good service and training collection staff.

    Awarded for amicably settling issues with default account holders.

  • Course

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    Attended customer service course to understand how one should talk to customers when receiving payments.

    Attended classes for business knowledge.

Activities & Interests Hide Section

  • Painting Icon
    Painting
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    Gym
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    Eating
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    TV
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    Web Surfing
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    Reading
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    Friends
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    Holidays

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