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Professional Auto Insurance Claims Adjuster who is able to maintain customer satisfaction while working within company policies. Adept at utilizing a computer database handling several ongoing cases simultaneously and seeing a claim file through to its completion. I specialize in offering quick and efficient solutions to the variety of cases that are presented to a claims adjuster every day.
Work Experience
Merchant Insurance Company
Auto Insurance Claims Adjuster
(Jun 2013 to Present)
11 Years & 10 Months
• Mentor to new employees at a Branch level
• Assisted in gathering data and information for cases that wound up being taken to court for various reasons.
• Promptly recognized and coordinated investigation with Special Investigations and Legal when a claim warrants involvement.
Harbor Insurance
Auto Insurance Claims Adjuster
(Feb 2011 to May 2013)
2 Years & 3 Months
• Promptly and appropriately developed the file to provide an accurate and timely investigation and loss analysis.
• Developed and maintained strong business relationships with internal and external customers.
• Served as a technical resource to lesser experienced Adjusters.
Peter Smith Insurance Analyst
Auto Insurance Claims Adjuster
(Apr 2009 to Jan 2011)
1 Year & 9 Months
• Analyzed first and third party claims to determine extent of company's liability
• Advanced quickly through the company’s insurance adjuster training program.
• Analyzed case files for clients and determined level of loss and compensation.
Education
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